Android App network error

TNAS PC for Windows and macOS, TNAS mobile for iOS and Android, and smart TV application and clients.
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trajche
Posts: 2
Joined: 30 May 2021, 15:50

Android App network error

Post by trajche »

Hi
I have problem with android app, when i'm trying to access in public folder shows me network error, this is happen to all folders, I can access just in Files folder (root) but is not posible to my files, I have admin user.
My device model is f2-210
Kind Regards
Screenshot > https://ibb.co/W5XrKFF
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TMSupport
TerraMaster Team
Posts: 2313
Joined: 13 Dec 2019, 15:15

Re: Android App network error

Post by TMSupport »

This issue has been reported since TOS4.2.12, we will fix it and release a new version as soon as possible.
As for this moment, please do not login as admin with your TNAS Mobile. Please create a new use and give it administrator's authorization, and log in as this user with TNAS Mobile to access your files.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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