What to do in case of drive failure in Raid 1?

RAID, Volume, storage pool, hard drive, USB, SSD cache and iSCSI LUN
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Gandalf1369
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Joined: 26 Feb 2020, 01:34
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What to do in case of drive failure in Raid 1?

Post by Gandalf1369 »

I have a F2-220 with two 5TB drives configured as Raid 1. I am currently using it solely as a Plex Media Server and it is functioning very well. Here's my question:

If one of the 5TB drives should fail what EXACTLY should I do to rebuild the raid?? I have identical 5TB drives available so is it as easy as simply removing the failed hard drive and replacing it with a new one and waiting for the raid to be rebuilt? Will this work? And do I need to power down the NAS when replacing the drive?

Any help would be greatly appreciated. If there are other steps necessary please explain in detail as this is the first time I am using a NAS and Plex. Thanks . . .
F5-221 with 4x5TB drives in Raid 5 (Plex Media Server, TOS 4.2.44)
F4-220 with 2x8TB, 1x6TB in JBOD (Docker, PiHole, Uptime-Kuma, tnfsd-x64, TOS 5.1.145)
Scrums
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Joined: 26 Jan 2020, 20:34

Re: What to do in case of drive failure in Raid 1?

Post by Scrums »

Hi Gandalf

I would have expected someone from support to have answered you by now…

I would imagine that the procedure is the same as it is for D-Link:
https://eu.dlink.com/uk/en/support/faq/ ... has-failed

This seems the most logical procedure to me. Perhaps support can confirm?

All the best

Judy
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Gandalf1369
Posts: 84
Joined: 26 Feb 2020, 01:34
United States of America

Re: What to do in case of drive failure in Raid 1?

Post by Gandalf1369 »

Judy - thank you so much for responding. I followed the link you gave and it was very informative - thank you!

I also hope that someone from Terra-Support would respond directly to my questions. Here's hoping someone from support reads this . . .

Thank You,
Bob
F5-221 with 4x5TB drives in Raid 5 (Plex Media Server, TOS 4.2.44)
F4-220 with 2x8TB, 1x6TB in JBOD (Docker, PiHole, Uptime-Kuma, tnfsd-x64, TOS 5.1.145)
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TMSupport
TM Support
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Joined: 13 Dec 2019, 15:15

Re: What to do in case of drive failure in Raid 1?

Post by TMSupport »

You should replace the failed drive with a new one and repair the RAID to rebuild it. Please be noted that the capacity of the new drive should be no less than the failed one. Since the TNAS supports hot swap, you can remove the failed one and insert the new one at power-on status.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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