Cloning requires mounting drives with screws...

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ccmitech
Posts: 2
Joined: 16 May 2021, 09:40

Cloning requires mounting drives with screws...

Post by ccmitech »

I use devices similar to the Terramaster on a weekly basis when migrating customers from HDD to SSD.

The problem I have with Terramaster is that rather than simply inserting the drives, I have to mount them with screws.

Were this a rare process, I'd have not issue. The number of times I have to mount the drives makes it tedious.

Your devices are all very well made, but this is one feature I could do without.

Thanks,

Ken
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TMroy
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Joined: 10 Mar 2020, 14:04
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Re: Cloning requires mounting drives with screws...

Post by TMroy »

What's your model number? D2 clone?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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ccmitech
Posts: 2
Joined: 16 May 2021, 09:40

Re: Cloning requires mounting drives with screws...

Post by ccmitech »

D2

Product ID D2-300

SN A2T201100666
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TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

Re: Cloning requires mounting drives with screws...

Post by TMroy »

{L_BUTTON_AT}ccmitech
Sorry, currently you need to fix at least two screws. we do not have solution shortly.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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