F4-422 no apps listed after new install

[muta4warrior]

Just had this F4-422 delivered this morning, installed 2 of the Seagate 4TB NAS drives in Raid 0. Went to the applications and it will search for a few seconds and then stops with nothing showing for apps. Do I have to download anything extra or is this just not working correctly?

[outkastm]

Check that your network is configured correctly and the NAS can access internet

[muta4warrior]

It shows as online..

[TMS]

Is it possible to let our engineer check it remotely?You can send an email to our tech team to confirm it.