Trying to remote mount SMB folder
- DigitalAnalog
- Posts: 74
- Joined: 22 Mar 2024, 07:07

Trying to remote mount SMB folder
Hi - I'm using an F4-423 with TOS 5.1 and I'm trying to remote mount an SMB folder attached to an ASUS router, but I'm getting a remote source path unavailable error. I'm typing in the correct SMB address and folder - what could be causing this issue?
F4-423
Re: Trying to remote mount SMB folder
There may be security issues with SMB remote mounting. Firewalls or network operators may impose restrictions on SMB. It is recommended to connect through a VPN before using SMB.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Re: Trying to remote mount SMB folder
iirc my Netgear router with (smb) mounted usb drive requires router name/password authentication for access.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
- DigitalAnalog
- Posts: 74
- Joined: 22 Mar 2024, 07:07

Re: Trying to remote mount SMB folder
But I am on the same LAN and I can mount those same shared folders on other devices including laptops, and even through Plex on other devices, e.g. NVIDIA Shield. I'm not sure why it's only the NAS that can't mount other shared folders on my local network.
F4-423
Re: Trying to remote mount SMB folder
We will publish relevant operation instructions on the forum later.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
- DigitalAnalog
- Posts: 74
- Joined: 22 Mar 2024, 07:07

Re: Trying to remote mount SMB folder
Thank you - looking forward to it.
F4-423
- DigitalAnalog
- Posts: 74
- Joined: 22 Mar 2024, 07:07

Re: Trying to remote mount SMB folder
Hi - could you point me to where the instructions are located? Thanks.
F4-423
- DigitalAnalog
- Posts: 74
- Joined: 22 Mar 2024, 07:07

Re: Trying to remote mount SMB folder
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- DigitalAnalog
- Posts: 74
- Joined: 22 Mar 2024, 07:07

Re: Trying to remote mount SMB folder
Thanks, will try this. But can I ask why this lengthy workaround is necessary? I thought that mounting an SMB folder from the same network is a standard function for any NAS. Also - will this workaround be built into TOS 6?
F4-423

