I did a dumb thing playing around the firewall menu and now I can't access my F4-212 (2GB).
How can I factory reset it to reinstall TOS?
I see some other models have a reset pin hole, but i don't see one on the 212.
Thank you
[Help] Factory Reset F4-212 [SOLVED]
Re: [Help] Factory Reset F4-212 [SOLVED]
You can try the following two methods depending on your firewall rule settings:
1. Direct PC Connection (If you restricted access by IP):
- If you only created an "Allow" rule for a specific IP address or IP range, connect your TNAS directly to your PC using an Ethernet cable.
- Manually configure your PC's network adapter (NIC) with one of the "allowed" IP addresses.
- You should then be able to access the TOS web interface and adjust or disable the firewall rules.
- If the firewall rule blocks ports/protocols or you cannot recall the exact rule configuration, you will need to reinstall TOS to reset the system settings.
- The 212 series does not support reinstalling TOS via a Reset button or physical Reset pin hole. Please refer to Method B in our official reinstallation guide: viewtopic.php?t=423
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
Re: [Help] Factory Reset F4-212
Thank you very much!
I reinstalled TOS using Method B and I have access again.
I reinstalled TOS using Method B and I have access again.

