[Help] Factory Reset F4-212  [SOLVED]

Initialization of newly purchased TNAS or re-installation of your TNAS
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drofseh
Posts: 2
Joined: 22 Aug 2026, 16:27
Canada

[Help] Factory Reset F4-212

Post by drofseh »

I did a dumb thing playing around the firewall menu and now I can't access my F4-212 (2GB).

How can I factory reset it to reinstall TOS?

I see some other models have a reset pin hole, but i don't see one on the 212.

Thank you
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EriChan
TM Support
Posts: 361
Joined: 06 Jan 2026, 12:27
China

Re: [Help] Factory Reset F4-212  [SOLVED]

Post by EriChan »

drofseh wrote: ↑22 Aug 2026, 16:29
You can try the following two methods depending on your firewall rule settings:

1. Direct PC Connection (If you restricted access by IP):
  • If you only created an "Allow" rule for a specific IP address or IP range, connect your TNAS directly to your PC using an Ethernet cable.
  • Manually configure your PC's network adapter (NIC) with one of the "allowed" IP addresses.
  • You should then be able to access the TOS web interface and adjust or disable the firewall rules.
2. Reinstall TOS (If you restricted ports/protocols or forgot the rules):
  • If the firewall rule blocks ports/protocols or you cannot recall the exact rule configuration, you will need to reinstall TOS to reset the system settings.
  • The 212 series does not support reinstalling TOS via a Reset button or physical Reset pin hole. Please refer to Method B in our official reinstallation guide: viewtopic.php?t=423
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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drofseh
Posts: 2
Joined: 22 Aug 2026, 16:27
Canada

Re: [Help] Factory Reset F4-212

Post by drofseh »

Thank you very much!
I reinstalled TOS using Method B and I have access again.
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