[Help] can't access through windows file explorer  [SOLVED]

Initialization of newly purchased TNAS or re-installation of your TNAS
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AlAleksiev
Posts: 44
Joined: 19 Feb 2024, 00:15
Canada

Re: [Help] can't access through windows file explorer  [SOLVED]

Post by AlAleksiev »

The Video folder looks good now for SMB access via the scratched in the last screenshot mount path.
Don't try to use NFS or WebDAV though.
On the General tab it will be good to select also "Replace permissions on all subdirectories with permissioins of this folder" - that will reset the already existing subfolders with the desired access.

Well, you figured it out for one folder - just follow the model for the rest of them ;-)

Good luck
______________________
F5-221; 10G RAM; 5 x 4TB TRAID; Riser, Power and/or ASMedia HW failure undetected by TM Support
F6-424; 32G RAM; 2 x 512GB 8Gb/s M.2; 6 x 4TB raidz2; TrueNAS 25.10.1
¯¯¯¯¯¯ Jellyfin, Pi-Hole, Unifi Controller, Zabbix
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echemh
Posts: 18
Joined: 20 May 2020, 09:29
United States of America

Re: [Help] can't access through windows file explorer

Post by echemh »

Well I can now access files through my VLC player on my Fire cube so I can stream again. Took me til 5 hours ago to get it working through windows so I could move new files into my media library on my NAS. Finally was able to get transfers started and get a couple hours sleep. I appreciate all the help on here. Was stressing over this all day yesterday.
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AlAleksiev
Posts: 44
Joined: 19 Feb 2024, 00:15
Canada

Re: [Help] can't access through windows file explorer

Post by AlAleksiev »

I guess, Terra Master guys can mark that one as SOLVED in this case?
______________________
F5-221; 10G RAM; 5 x 4TB TRAID; Riser, Power and/or ASMedia HW failure undetected by TM Support
F6-424; 32G RAM; 2 x 512GB 8Gb/s M.2; 6 x 4TB raidz2; TrueNAS 25.10.1
¯¯¯¯¯¯ Jellyfin, Pi-Hole, Unifi Controller, Zabbix
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echemh
Posts: 18
Joined: 20 May 2020, 09:29
United States of America

Re: [Help] can't access through windows file explorer

Post by echemh »

I would but this the first time I have had to come on here and actually got a problem solved on here. So I don't know how if anyone does know then I can do that otherwise yeah they will have to as at this point I don't know.
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AlAleksiev
Posts: 44
Joined: 19 Feb 2024, 00:15
Canada

Re: [Help] can't access through windows file explorer

Post by AlAleksiev »

To keep the information about all potential reasons updated, currently there are one more possiblity to have a problem when trying to access TNAS shares from Windows 11 (24H2 and later) - it's requiring all connections to use SMB signing (after update KB5065426)

More information about how to resolve that corner case here:
https://techcommunity.microsoft.com/dis ... nd/4391526
https://learn.microsoft.com/en-us/answe ... er=answers

Eventually that will be resolved with the new TOS versions from the TNAS side...

Cheers
______________________
F5-221; 10G RAM; 5 x 4TB TRAID; Riser, Power and/or ASMedia HW failure undetected by TM Support
F6-424; 32G RAM; 2 x 512GB 8Gb/s M.2; 6 x 4TB raidz2; TrueNAS 25.10.1
¯¯¯¯¯¯ Jellyfin, Pi-Hole, Unifi Controller, Zabbix
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