File Manager - No Space available  [Accepted]

Already accepted requirements or suggestions.
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koalakoala
Posts: 96
Joined: 14 Jan 2023, 06:34
Australia

File Manager - No Space available  [Accepted]

Post by koalakoala »

Hi, can you please add a more specific message than "failed to move" when not enough space is available to complete a transfer (from one HDD to another one i.e)
Thanks
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koalakoala
Posts: 96
Joined: 14 Jan 2023, 06:34
Australia

Re: File Manager - No Space available

Post by koalakoala »

Suugested message : ""Not enough disc space to complete this action"
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TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: File Manager - No Space available

Post by TMzethar »

We are trying to reproduce, verify and analyze the problem you mentioned.
We would like to ask you to provide us with more information to troubleshoot this issue. Please generate and download the log report in TOS > Technical Support > Report Issues, and then send it to our support email for inspection.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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koalakoala
Posts: 96
Joined: 14 Jan 2023, 06:34
Australia

Re: File Manager - No Space available

Post by koalakoala »

Will do ASAP. Thanks
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TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: File Manager - No Space available

Post by TMzethar »

Also, please remember to provide them with a link to this post.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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koalakoala
Posts: 96
Joined: 14 Jan 2023, 06:34
Australia

Re: File Manager - No Space available

Post by koalakoala »

got this message.

Image
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koalakoala
Posts: 96
Joined: 14 Jan 2023, 06:34
Australia

Re: File Manager - No Space available

Post by koalakoala »

deleted it and recreated the report, thenI was able to download it. Will send it shortly. thanks
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koalakoala
Posts: 96
Joined: 14 Jan 2023, 06:34
Australia

Re: File Manager - No Space available

Post by koalakoala »

Just realised this. Potentially the issue can be originated when trying to move big / massive files (+30gB each).
If that is the case, can you please add an altert (instead of a simple "failed to move" )
Thanks
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koalakoala
Posts: 96
Joined: 14 Jan 2023, 06:34
Australia

Re: File Manager - No Space available

Post by koalakoala »

Now Volume 2 is corrupted


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EthanLiu
TM Product Manager
Posts: 177
Joined: 13 Nov 2023, 14:25
China

Re: File Manager - No Space available

Post by EthanLiu »

koalakoala wrote: 22 Jul 2024, 19:35
We will provide feedback on your suggestions to our product team. For any issues you may encounter, you can try using the file system repair function to fix them.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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