TerraMaster Official Forum

TMgevin wrote: ↑21 Mar 2024, 18:49

star wrote: ↑21 Mar 2024, 17:46

Thank you very much for your feedback. We will arrange to verify and resolve this issue as soon as possible.

it seems that once live feed is enabled ( by changeing to 1920x1080 ) then you can switch back to 2k and the live feed will work xD so its only needed to start the camera it seems odd.

same prob as previous poster, can add camera but no live view of them see screen shot attached same problem attach picture. only black picture no video I have figured out that the resolution is capped in terramaster surveilance application to 1920x1080 so when i changed resolution from 2k to 1920x1...

dataonly wrote: ↑21 Jan 2024, 07:43 same prob as previous poster, can add camera but no live view of them
see screen shot attached

same problem attach picture. only black picture no video

We have recently provided remote support to some users who encountered failures while updating to TOS 6. These users all claimed that they were using TOS version 5.1.123 before the upgrade, but upon our verification, this was not the case. Due to not meeting the update requirements of TOS 6, they a...

We have recently provided remote support to some users who encountered failures while updating to TOS 6. These users all claimed that they were using TOS version 5.1.123 before the upgrade, but upon our verification, this was not the case. Due to not meeting the update requirements of TOS 6, they a...

I reverted back to 5.1.123 but got a message saying drives 4 and 5 will be deleted, once back one line and running it's saying Raid degraded so clicked the repair but nothing seems to happen. i got preatty much same problem. once i updated to tos 6 everything just died. raids got screwed data loss ...

TMwuu wrote: ↑17 Mar 2024, 17:20

star wrote: ↑17 Mar 2024, 16:59

No, 5.1.123 is the highest version, there is no higher version. If you have these problems after updating from 5.1.67, then you need to reinstall the system.viewtopic.php?t=423

tried from 5.1.123

lost half my data and raids got degraded

However i do admire the resiliance of the terramaster raid. to be able to recover from such fatal error with only 50% data loss thats quite impressive.

No, 5.1.123 is the highest version, there is no higher version. If you have these problems after updating from 5.1.67, then you need to reinstall the system.https://forum.terra-master.com/en/viewtopic.php?t=423 yeah i have reinstalled the system with some help from the terramaster support. half my ...

TMwuu wrote: ↑17 Mar 2024, 16:52

star wrote: ↑17 Mar 2024, 16:48

5.1.123 is the latest version of 5.1. Did you upgrade from this version? If you upgrade to a version lower than 5.1.123, system exceptions will occur after the upgrade.

tried booting with internal terramaster usb drive. did not work eaither.