TerraMaster Official Forum

We are currently unable to guess the reason based on the existing situation. May I ask if the front network indicator light did not light up when you initially found F4-423 inaccessible? May I ask if the hard drive light is flashing now? If it is flashing, it may be executing a read and write task a...

It can be caused by many reasons. Here are some steps to troubleshoot and resolve the issue: 1. Check library settings: Make sure you have set up the library correctly, including the correct scan type (such as "Include all subfolders"). Verify that the library is set to "Photos" ...

rgtksg wrote: ↑19 May 2024, 04:50

You can also troubleshoot the issue using the following link:
viewtopic.php?t=2872

Yes, restarting the device will not affect your data.

May I ask if there is any error message displayed in the log? Can you provide it to us?
And is there sufficient disk space? We will verify this issue based on the situation you described.

May I ask if there are any other processes occupying the volume when configuring SSD? You can check through the following link: https://forum.terra-master.com/en/viewtopic.php?t=5955 May I ask if compatibility issues have been checked? Compatibility list: https://www.terra-master.com/global/compati...

golgoth wrote: ↑15 Apr 2024, 21:18

TMzethar wrote: ↑15 Apr 2024, 18:19

Both NVMEs are marked as system disks

May I ask if these two NVME are RAID 1 arrays? If not, what arrays are they grouped separately?

Currently, Docker Manager does not support setting the Environment variable to run containers as a user.

Do you mean you want to reinstall TOS 5 on the old device 221? It can be installed, but it should be noted that higher versions of TOS5 require a new partition format. If your partition format still belongs to TOS4, please do not use the latest TOS5. Please refer to: https://forum.terra-master.com/e...

I've isolated the problem as a potential SMB incompatibility between my ASUS AX88U router and the F4-423, as I was able to remote mount another SMB share from another device on the network within the NAS. Am I able to extract logs about how the SMB connection fails? The "remote source path una...

Thank you for your feedback.
This issue will be optimized in the future. You can try decompressing the zip file.