TerraMaster Forum

It sounds a little bit similar to my issue: https://forum.terra-master.com/en/viewtopic.php?f=23&t=631. I have an F5-221 with 4TB Ironwolf drives. In my case, the device starts hanging randomly, usually when copying files using Windows Explorer. It stops responding to anything (ssh, control pane...

Thank you, I have contacted support.

TMroy wrote: ↑21 Jul 2020, 00:21 The issues you presenting here are not normal. please ask for a remote session from the tech team by email.

Thanks Roy, I've contacted the team.

Is there any way to do a memtest on my device? I'm wondering if the device shipped with a faulty memory stick, that would explain these weird issues.

This is a bit of a long shot, but try removing the ram upgrade in one of them if you can and see if that makes any difference. I only suggest this as I believe the developers have changed some of the code that calculates available RAM and just maybe this is causing an issue in your setup? I had iss...

DiscoSi wrote: ↑20 Jul 2020, 02:02 I've got 4 x 4TB Ironwolf drives in my F5-221 and have never seen this happen, what TOS version are you running on?

I'm using 4.1.27, but it happened on 4.1.21 too.

I have a similar issue with the same drives: https://forum.terra-master.com/en/viewtopic.php?f=23&t=631 It seems that whatever I do, the system hangs when using my Ironwolf drives. They worked fine in the F4-220 (until that thing fried itself). It's crazy how this NAS doesn't work with NAS driv...

Welp, did some more testing and the system seems pretty messed up. Installed just a laptop hard drive to see what's going on, and it ran reasonable well for around 20 hours as long as I didn't do anything. I installed my Ironwolf drives after that to check for bad blocks, and the system started hang...

I have a similar issue with the same drives: https://forum.terra-master.com/en/viewtopic.php?f=23&t=631 It seems that whatever I do, the system hangs when using my Ironwolf drives. They worked fine in the F4-220 (until that thing fried itself). It's crazy how this NAS doesn't work with NAS drives!

Thanks TMRoy. Looks like my machine crashed again at night.

I'm going to see if I have any leftover hard drives or SSDs and install the system on there.

Hi TMRoy, Thanks for your reply. The drives are new and they should not be damaged. I reinstalled the software again, and checked the RAID volume which seemed to have fixed a few things. The device has now been up for 12 hours, I'll check tomorrow morning if it stays up through the night. I haven't ...