TerraMaster Forum

This may be related to a cache deletion anomaly. Please generate and download the log report in TOS > Technical Support > Issue Reporting, and then send it to our technical support email address (support@terra-master.com). We will analyze it. If the installed TOS won't start, how can I download log...

After deleting the Hyper Cache in F6-424 and rebooting, the TNAS PC displays a “Uninitialized” message during startup and fails to boot normally. Since then, no matter how many times I reboot, it keeps prompting me to go through the initialization process. Is there a way to recover the NAS from this...