TerraMaster Forum

Sorry, could you please describe what you mean by the 'values' you mentioned above? You can try temporarily pointing the knob to 'Single' mode. At this point, you should be able to view the Smart values through the Single mode. (Please do not press Reset, as this will format the HDD and result in d...

After configuring the D2-320 product in RAID0, RAID1, or JBOD mode, a specific issue occurs: when using the Terminal tool built into macOS along with the smartctl command, only the SMART information of the first hard drive in the D2-320 product can be retrieved, while the corresponding information ...

After configuring the D2-320 product in RAID0, RAID1, or JBOD mode, a specific issue occurs: when using the Terminal tool built into macOS along with the smartctl command, only the SMART information of the first hard drive in the D2-320 product can be retrieved, while the corresponding information ...

Sorry, could you please describe what you mean by the 'values' you mentioned above? You can try temporarily pointing the knob to 'Single' mode. At this point, you should be able to view the Smart values through the Single mode. (Please do not press Reset, as this will format the HDD and result in d...

The D2-320 product allows a computer to properly read the SMART information of the hard drive only in single mode. If it is in any other RAID mode, retrieving the hard drive's SMART information will not be possible. If your device is not currently in single-disk mode, you need to adjust the RAID co...

The D2-320 product allows computers to read SMART information only when in single-disk mode. In other RAID modes, the operating system recognizes the virtual disk presented by the RAID controller rather than the actual physical hard drives. Since SMART commands need to be sent directly to the physi...

From your description, it seems to have caused issues with the file system simultaneously. Can you see the Smart values now? What RAID type is your D2-320 using? Only on the folder with time machine files. Main folder with regular files were fine. I use RAID 1 configuration. My inability to see SMA...

Hello, what are the current statuses of all the indicator lights and fans on the front of the device? What screenshot does the disk management tool show? Please check if there's a problem with the hard drive. You can first check the USB connection; try changing the USB port or the 0.3-0.5m data cab...

Hello, what are the current statuses of all the indicator lights and fans on the front of the device? What screenshot does the disk management tool show? Please check if there's a problem with the hard drive. You can first check the USB connection; try changing the USB port or the 0.3-0.5m data cab...

Hello, what are the current statuses of all the indicator lights and fans on the front of the device? What screenshot does the disk management tool show? Please check if there's a problem with the hard drive. You can first check the USB connection; try changing the USB port or the 0.3-0.5m data cab...