Search found 329 matches

by Tricky
25 Mar 2024, 04:47
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11614
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

If you reinstall TOS 5 per the instructions, be sure to remove ALL drives from you NAS, that means the M.2 drives if you have any installed. I even went so far as to install the M.2 in my PC and use Diskpart to CLEAN the drives before I reinstalled them. I believe in my case TOS was installed on AL...
by Tricky
24 Mar 2024, 17:06
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11614
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

We have accumulated sufficient case data, and the issues such as the inability to start the TOS UI after the update, incorrect username and password, and the loss of various system files are actually all due to the same problem: the failure of the update. We have included these issues in our subseq...
by Tricky
21 Mar 2024, 20:37
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11614
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

According to our background download statistics, so far, more than 650 users have participated in the installation and testing of TOS 6 beta. This issue is happening to individual users and we will continue to look for the cause. We thank all users for helping us raise bugs during the TOS 6 beta te...
by Tricky
21 Mar 2024, 01:43
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11614
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

If you can allow a remote session from our engineer to find out the issues, that will be much appreciated! So how are you supposed to allow a remote session when you cannot access the desktop to do it? :roll: I have now reverted back to 5.1.123 and wiped the drives at least this version is pretty s...
by Tricky
20 Mar 2024, 20:31
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11614
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

We have recently provided remote support to some users who encountered failures while updating to TOS 6. These users all claimed that they were using TOS version 5.1.123 before the upgrade, but upon our verification, this was not the case. Due to not meeting the update requirements of TOS 6, they a...
by Tricky
19 Mar 2024, 19:04
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11614
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

Thought I would give it one more try and the same result only FTP and no nginx HTTP so can you tell me why? The last time I had to reinstall using 5.1.123 the system said I would lose drives 4 and 5 and then got raid degraded but couldn't repair, starting to get old again with these problems thought...
by Tricky
17 Mar 2024, 21:56
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11614
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

I reverted back to 5.1.123 but got a message saying drives 4 and 5 will be deleted, once back one line and running it's saying Raid degraded so clicked the repair but nothing seems to happen.
by Tricky
16 Mar 2024, 04:14
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11614
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

At this rate, I think I'll just reinstall 5.1.123 and leave it!
by Tricky
15 Mar 2024, 19:25
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11614
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

The desktop app says the password or user name is incorrect.
by Tricky
15 Mar 2024, 17:47
Forum: Update Notice
Topic: The TOS 6 Beta Is Now Available for Public Testing
Replies: 110
Views: 11614
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

Updated but I can't access my F5-221 desktop page, it's visible as FTP and I can see all the folders but no HTTP? whats gone wrong tried manually using it IP with 5443 and 8181 but I cant access it. Which TOS version running on your model before updating? Please reboot your device and try again. 5....