TerraMaster Forum

EthanLiu wrote: ↑08 Nov 2025, 19:17

ganezzi wrote: ↑08 Nov 2025, 18:31

You can try using the TOS 6.0.783 (X86) Patch Update from the link below:
viewtopic.php?t=9240

Download issues require updating the certificates on your system.

Exactly, problem solved with the update. Thanks very much!

Please attempt to disable the VPN connection that is automatically enabled on your phone when logging into TNAS mobile via TNAS.online, and then try downloading the file again. Hello zethar, I just checked and with the VPN disconnected if I can download files from outside the local network!! but no...

Please attempt to disable the VPN connection that is automatically enabled on your phone when logging into TNAS mobile via TNAS.online, and then try downloading the file again. Hello zethar, I just checked and with the VPN disconnected if I can download files from outside the local network!! but no...

Please ensure TNAS mobile has storage permissions. After retrying, please send the logs to us for analysis. Log Path: /Download/TNASmobile_log Email: support@terra-master.com Hello TMtina, I just sent my log to the email as you requested, to try and figure out why I can’t download the files from th...

Hello tina, I just updated the app and still have the same problem. Before installing it, I have deleted any traces related to it, even the download folder (TNASMobile) of the application and what I could observe is that it does not create it again, it is as if I was really not accessing my mobile m...

Hello EthanLiu, Thank you for your answer. I tried also without being connected to the network of the NAS, accessing from outside as comments but the problem persists as a sample in the image. I do not know what happens or why it has been damaged by reinstalling the software, I will be afraid to upd...

Hello, I just installed the latest version (783) on my F2-424 and can’t download files from my mobile app. Until now it was working perfectly and I could download everything well (on the NAS had version 750) but after updating to the latest version I can no longer. It remains in the "waiting&qu...

I just got the official Terramaster memory of 32GB and working perfect from the first moment so although the cost seems to me quite high, happy with the final result. Thank you all for your help.

A greeting.

As say crisisacting , what I want is to replace the only available slot with the 16GB that I was using until now by a memory of 32GB. Thank you also for the answers.

Hello CursaYang, Thank you for the answer, I did not know that we could access the BIOS and make the changes that your colleague told me. It is already late because I need to extend when before and I have ordered the memory recommended by the manufacturer, but it is interesting to know for the futur...