TerraMaster Forum

Well, will official support help me? why are the site admins ignoring the problem? If require actual support, use their proper support options here or the live chat at that link when it's available. This primarily community based forum is not an effective method to reach support quickly . I thank y...

Well, will official support help me? why are the site admins ignoring the problem?

There are no problems with any of the UPS on the Synology NAS

Well, I'm sorry to say that I'm still having some issues with the lack of communication from the UPS (uninterruptible power supply) with my terramaster server. I recently purchased a new Powercom WOW-850U model, specifically checking the supported UPS systems list on the official website, but the pr...

That's terrible of you.

After all, UPS works in my TOS 6. It works for 24 hours, then the connection is lost.

As I wrote, when I use a different operating system (xpenology), on the same NAS, everything works stably.

My UPS is a CPS UT850EG model. The model of my NAS is F4-423 TOS 6.0.648. The UPS is displayed in the system for no more than a day, but after that time it simply disappears from the system and information appears that it has been turned off. If I just pull out the USB cable and plug it back in, the...

Hello! I became the proud owner of the NAS Terramaster F4-423. Now I wish to upgrade my operating system to TOS6, but I can't do it. Please help me