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[Help] System update?
Posted: 15 Apr 2026, 01:36
by cigarman
I recently updated my F210 NAS to TOS Version 4.2.44
Since the upgrade the F210 randomly drops the connection with Windows 11 PC - a reboot of the F210 is required to reestablish connection to a shared folder.
Has anyone else experienced this problem?
Re: [Help] System update?
Posted: 15 Apr 2026, 02:28
by sianderson
what make and model hard drives are you using? its possible that the drives you are using arent compatible with the nas drive causing instability
Re: [Help] System update?
Posted: 15 Apr 2026, 07:32
by Phil
cigarman wrote: ↑15 Apr 2026, 01:36
I recently updated my F210 NAS to TOS Version 4.2.44
Since the upgrade the F210 randomly drops the connection with Windows 11 PC - a reboot of the F210 is required to reestablish connection to a shared folder.
Has anyone else experienced this problem?
Your issue may be caused by Windows 11 disabling the SMB1 protocol by default. You can try the following steps:
In the Windows 11 search bar, type "Turn Windows features on or off" and open it.
In the pop-up window, find "SMB 1.0/CIFS file sharing support".
Expand this item and check "SMB 1.0/CIFS client".
Click "OK" and restart your computer as prompted.
After restarting, try remapping the network drive or accessing the shared folder to see if the connection stability improves.
Re: [Help] System update?
Posted: 16 Apr 2026, 00:16
by cigarman
SMB is not the issue - see pic - this was working without issue prior to recent Terramaster update to version 4.2.44
Connection to NAS is dropped and a reboot of NAS re-establishes connection temporarily
Re: [Help] System update?
Posted: 16 Apr 2026, 07:58
by Phil
cigarman wrote: ↑16 Apr 2026, 00:16
SMB is not the issue - see pic - this was working without issue prior to recent Terramaster update to version 4.2.44
Connection to NAS is dropped and a reboot of NAS re-establishes connection temporarily
Please refer to the image to generate a system log and send it to our email address: support(at)terra-master.com. We will locate and resolve the issue for you as soon as possible based on your log information.
Re: [Help] System update?
Posted: 17 Apr 2026, 06:50
by cigarman
Report zip file is being blocked in email - please advise
Re: [Help] System update?
Posted: 17 Apr 2026, 16:51
by TMzethar
Gmail scans the files inside ZIP files and blocks any that appear to be dangerous. You can try changing the file extension before sending the attachment.