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Help me understand this Surveillance manager

Posted: 05 Apr 2026, 17:49
by qidi4feet
Hmm
well i have done alot of video surveillance in my time
but this one is a puzzle for me
i have set it up with ( for now as a test ) 1 camera
but i can only choose to either record all the time ( in the plan option all is set to blue ) or not
there is no where i can set it to tricker with motion , or am i missing something ?

An other thing is
when playing back recordings, the play just spins , and no recordings is shown

i have tryed to look around for a manual on it , but no luck

so please help me understand this manager here

Re: Help me understand this Surveillance manager

Posted: 05 Apr 2026, 19:10
by TMzethar
Hi,
This should help you understand how to use it.
https://toshelp.terra-master.com/cn/doc ... nce-manage

The “Tricker with motion” feature is not currently supported; it is still under research and development.

Regarding the issue you mentioned—“the play just spins, and no recordings are shown”—if it persists, please provide a screenshot.

Re: Help me understand this Surveillance manager

Posted: 05 Apr 2026, 21:48
by qidi4feet
As you can see , nothing happens when i click on a video , it just stands there doing nothing

Image

Re: Help me understand this Surveillance manager

Posted: 06 Apr 2026, 00:43
by qidi4feet
Nevermind
i installed Frigate in docker instead.. i does what i wanted

Re: Help me understand this Surveillance manager

Posted: 06 Apr 2026, 11:09
by TMzethar
Please provide the TOS version and the app version.

Re: Help me understand this Surveillance manager

Posted: 06 Apr 2026, 13:11
by qidi4feet
TOS 7
Newest app thats in the app store

Re: Help me understand this Surveillance manager

Posted: 07 Apr 2026, 15:25
by EriChan
Thank you for your feedback!
We have confirmed that the issue does exist and have escalated it to our product team for evaluation of potential improvements in future updates. Thanks again for your patience and understanding!