TerraMaster Forum

Dear TerraMaster Users,

The TerraMaster TOS 7 Insider Preview has successfully concluded after a month of testing!
During this period, we received a large number of feedback and suggestions from users worldwide — your input not only helped us identify issues but also made TOS 7 more complete, stable, and reliable.

Every piece of feedback, every test result, reflects your passion and support for TerraMaster.
We sincerely thank you for taking the time to help us build a better TOS 7!

To express our heartfelt appreciation, we have selected the Outstanding Contributors of this Insider Preview based on the quality of feedback, testing activity, and overall contribution.

First Prize (20 winners, listed in no particular order)

Reward: TerraMaster D1 SSD Plus (will be shipped to the address you provided)

1. Fel*（inf**@**.com.au）
2. Fra*（pco**@**.com）
3. Jos*（jos**@**.com）
4. Rob（rob**@**.nl ）
5. Chr*（kur**@**.com）
6. Rob*（mrz**@**.com）
7. Yor*（yvo**@**.com）
8. Mr. Lu（939**@**.com）
9. Ико*（izy**@**.com）
10. Ang*（ang**@**.com.mx）
11. Zhu*（lao**@**.com）
12. Rob*（rfb**@**.com）
13. Vas*（vas**@**.com）
14. Lua*（154**@**.com）
15. Lor*（lca**@**.it）
16. Fu*（138**@**.com）
17. uni*（uni**@**.com）
18. Pin*（pin**@**.com）
19. nad*（nad**@**.com）
20. Iul*（iul**@**.ro）

Second Prize

All participants in the Insider Preview are eligible for a 30 USD coupon for the TerraMaster official store.
Please send an email to: [email protected] to claim it.

Once again, we sincerely thank all participants.
Your enthusiasm, patience, and professionalism have made TOS 7 even better.
We will continue to work hard to provide global users with a more stable, more powerful, and easier-to-use NAS experience.

Let’s look forward to the release of the TOS 7 Insider Preview public version together!

TerraMaster Team

How will support be provided going forward? Is there a special email or support person that will continue to provide support? My system is in a loop that keeps kicking itself out. Also how do I delete a volume as the "delete" button is now there under storage pool options. I expanded pool (took 5 days), but system dis not expand the pool. Who will help with these problems?

TB24 wrote: ↑05 Dec 2025, 21:49

Post this in the right thread @ viewtopic.php?t=9228.

This thread isn't the place.

TB24 wrote: ↑05 Dec 2025, 21:49 How will support be provided going forward? Is there a special email or support person that will continue to provide support? My system is in a loop that keeps kicking itself out. Also how do I delete a volume as the "delete" button is now there under storage pool options. I expanded pool (took 5 days), but system dis not expand the pool. Who will help with these problems?

Did you ever report your issues to our team? when you apply to participate the preview program, you should have email instruction how to report
issues. Please contact our support team via email or live chat from the terramaster official website www.terra-master.com
you can find the email from my signature.