TerraMaster Forum

Will appears TerraSync support in moblie client?

Sorry, there is no relevant plan. If you need to back up photos and videos, you can use the TNAS mobile app. In addition, for the Android app, uploading and downloading files is supported.

I use tnas mobile app, one qustion
I use tnas mobile, but one question: why aren't the photos uploaded immediately? Instead, you have to tap the TNAS app on your mobile phone to start the upload?

kjellanderson wrote: ↑11 Jan 2026, 20:34 I use tnas mobile app, one qustion
I use tnas mobile, but one question: why aren't the photos uploaded immediately? Instead, you have to tap the TNAS app on your mobile phone to start the upload?

Hello! The issue you encountered—"photos failing to upload immediately"—is commonly caused by the background task management policy of the Android system. To save power, the Android system may restrict or prohibit apps from running in the background for an extended period, which directly impacts the upload function of apps like TNAS Mobile.

Okay so it's the same on Iphone IOS , not just on andriod
rgds Kjell

kjellanderson wrote: ↑12 Jan 2026, 00:56

Perhaps you meant that the TNAS mobile app provides a quick upload method instead of needing to open the app to upload? Currently, this is not possible, but we will propose and discuss how to implement this requirement.

Hi yes , quick upload method instead of needing to open the app to upload

kjellanderson wrote: ↑13 Jan 2026, 19:35

Regarding the 'Quick Upload' feature you mentioned, our project team is currently conducting research and discussions on implementation methods.