[Help] Unable to see/access NAS on network
Posted: 24 Nov 2025, 04:20
Device: F4-424 Max
Version: TOS 7.0.0227
Issue: I am no longer able to access the device via the network after upgrading to 7.0
Troubleshooting Steps Taken:
1. Attempted to reboot the device multiple times.
2. Verified the switch port shows a link light.
3. Tested the device on three different switch ports.
4. Confirmed the device appears to boot properly (all lights illuminate).
Despite these steps, the device is not visible on the network and cannot be pinged. The switch also does not register the device. I can directly connect to NAS, but no command work to reset network connection.
Version: TOS 7.0.0227
Issue: I am no longer able to access the device via the network after upgrading to 7.0
Troubleshooting Steps Taken:
1. Attempted to reboot the device multiple times.
2. Verified the switch port shows a link light.
3. Tested the device on three different switch ports.
4. Confirmed the device appears to boot properly (all lights illuminate).
Despite these steps, the device is not visible on the network and cannot be pinged. The switch also does not register the device. I can directly connect to NAS, but no command work to reset network connection.