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[Help] Dead power adapter.

Posted: 21 Nov 2025, 17:02
by iuliug
F5-221 - shut down. No power led.

Removed all HDD and checked power. The unit starts with 1 HDD, shuts down if I add a 2nd.

However when I checked power adapter it makes a strange hissing noise with 1 HDD - and a constant click if NAS off.

I therefore conclude it is a power adapter failure.

Do u provide replacement in EU? Ty.

Re: [Help] Dead power adapter.

Posted: 21 Nov 2025, 17:36
by CursaYang
Which platform did you purchase from? Please provide your purchase information and send it to [email protected]. I will arrange for a sales colleague to contact you. Include the link to this post in the body of the email.