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Unable to log into newly purchased F4-210

Posted: 16 Oct 2020, 22:15
by GARlockspiral
I've been able to log into it yesterday, but today, I go to put in the password, I hit log in, and it boots me back to the log on screen. No matter what browser I use, If i put in a wrong password it will say so, but nothing gets me through. I've tried power cycling it to no avail. Any other ideas?

Re: Unable to log into newly purchased F4-210

Posted: 16 Oct 2020, 23:36
by TMSupport
Is the hard drive you have installed a compatible hard drive?

Re: Unable to log into newly purchased F4-210

Posted: 17 Oct 2020, 00:41
by GARlockspiral
Yes?

Everything fits, the lights are all on and blink occasionally, but i'm unable to log into/access the device. I can navigate the files If i open up a window through my network, but I'm unable to open the files. If i try through my browser, it's worked in the past.

Re: Unable to log into newly purchased F4-210

Posted: 18 Oct 2020, 10:15
by TMroy
Try with a different recommanded brower, if you still encounter the same issue, please write an email to the tech team and ask them to check for you.