TerraMaster Forum

Hello everybody,

I have just bought a F4-424 max with TOS6 (6.0.770 and BIOS 5.26). I have the problem that when I install Virualbox and start it, I will go to the login page and try to login with the default admin/admin credentials it gives me an error:
Exception Object
(
[message:protected] => Error logging in to vboxwebsrv.
[string:Exception:private] =>
[code:protected] => 64
[file:protected] => /Volume1/@apps/virtualbox/webui/endpoints/api.php
[line:protected] => 134
[trace:Exception:private] => Array
(
)

[previous:Exception:private] =>
)

When I open the VBoxSVC.log I also see an error:

00:00:00.000272 main VirtualBox XPCOM Server 7.0.20 r163906 linux.amd64 (Jul 10 2024 16:04:28) release log
00:00:00.000275 main Log opened 2025-09-03T05:59:24.363989000Z
00:00:00.000275 main Build Type: release
00:00:00.000277 main OS Product: Linux
00:00:00.000278 main OS Release: 6.1.120+
00:00:00.000278 main OS Version: #43 SMP PREEMPT_DYNAMIC Tue Jun 24 16:57:19 CST 2025
00:00:00.000292 main DMI Product Name: 001-004-[F4-424_Max]
00:00:00.000295 main DMI Product Version: T1510X20
00:00:00.000298 main Firmware type: UEFI
00:00:00.000443 main Secure Boot: Disabled
00:00:00.000461 main Host RAM: 31837MB (31.0GB) total, 30469MB (29.7GB) available
00:00:00.000463 main Executable: /usr/lib/virtualbox/VBoxSVC
00:00:00.000463 main Process ID: 18915
00:00:00.000463 main Package type: LINUX_64BITS_UBUNTU_22_04
00:00:00.001105 main IPC socket path: /tmp/.vbox-Burner1977-ipc/ipcd
00:00:00.102514 nspr-2 VirtualBox: object creation starts
00:00:00.102595 nspr-2 Home directory: '/home/Burner1977/.config/VirtualBox'
00:00:00.103164 nspr-2 Successfully initialised host USB using sysfs
00:00:00.103283 nspr-2 CollectorLinux::addRaidDisks() failed to parse disk stats:
00:00:00.103283 nspr-2
00:00:00.148604 nspr-2 NetIfAdpCtlOut: VBoxNetAdpCtl: Error while retrieving link status for gretap0: VBoxNetAdpCtl: ioctl failed: Operation not supported
00:00:00.153297 nspr-2 NetIfAdpCtlOut: VBoxNetAdpCtl: Error while retrieving link status for erspan0: VBoxNetAdpCtl: ioctl failed: Operation not supported
00:00:00.158223 nspr-2 HostDnsMonitor: initializing
00:00:00.158331 nspr-2 NAT: resolv.conf: nameserver 192.168.2.1
00:00:00.158348 nspr-2 HostDnsMonitor: updating information
00:00:00.158361 nspr-2 HostDnsMonitor: old information
00:00:00.158364 nspr-2 no server entries
00:00:00.158366 nspr-2 no domain set
00:00:00.158368 nspr-2 no search string entries
00:00:00.158369 nspr-2 HostDnsMonitor: new information
00:00:00.158371 nspr-2 server 1: 192.168.2.1
00:00:00.158373 nspr-2 domain: local
00:00:00.158374 nspr-2 search string 1: local
00:00:00.179066 nspr-2 VD: VDInit finished with VINF_SUCCESS
00:00:00.179183 nspr-2 ERROR [COM]: aRC=NS_ERROR_FAILURE (0x80004005) aIID={aac6c7cb-a371-4c58-ab51-0616896b2f2c} aComponent={SystemPropertiesWrap} aText={Cannot determine default Guest Additions ISO location. Most likely they are not available}, preserve=false aResultDetail=0
00:00:00.436665 nspr-2 OCI: Local config file '/home/Burner1977/.config/VirtualBox/oci_config' does not exist
00:00:00.436689 nspr-2 OCI: Original config file '/home/Burner1977/.oci/config' does not exist
00:00:00.436693 nspr-2 OCI: Reading profiles finished with status NS_OK
00:00:00.436700 nspr-2 ExtPack: Created cloud provider 'OCI' (hrc=NS_OK)
00:00:00.436731 nspr-2 VirtualBox: object created
00:00:01.286532 dns-monitor HostDnsMonitor: updating information
00:00:01.286547 dns-monitor HostDnsMonitor: old information
00:00:01.286550 dns-monitor server 1: 192.168.2.1
00:00:01.286554 dns-monitor domain: local
00:00:01.286556 dns-monitor search string 1: local
00:00:01.286559 dns-monitor HostDnsMonitor: new information
00:00:01.286561 dns-monitor no server entries
00:00:01.286563 dns-monitor domain: .
00:00:01.286565 dns-monitor search string 1: .
00:00:01.286605 dns-monitor HostDnsMonitor: updating information
00:00:01.286609 dns-monitor HostDnsMonitor: unchanged
00:00:07.377593 dns-monitor NAT: resolv.conf: nameserver 192.168.2.1
00:00:07.377613 dns-monitor HostDnsMonitor: updating information
00:00:07.377618 dns-monitor HostDnsMonitor: old information
00:00:07.377620 dns-monitor no server entries
00:00:07.377622 dns-monitor domain: .
00:00:07.377624 dns-monitor search string 1: .
00:00:07.377626 dns-monitor HostDnsMonitor: new information
00:00:07.377627 dns-monitor server 1: 192.168.2.1
00:00:07.377629 dns-monitor domain: local
00:00:07.377631 dns-monitor search string 1: local

Can someone give me a answer what this error means and how that I can resolve it.

Thank you in advance you’re your answers.

Cheers
Burner1977

Hi,
Regarding the issue you raised, it is recommended that you visit the official website's Live Chat to schedule an engineer for remote troubleshooting. (Please attach the URL of this post.)