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Folders not showing on one of my hard drives!!
Posted: 01 Oct 2020, 03:00
by KGT
So I did a reset on my TNAS as the plex app was playing up, I open file manager and click 'public' and nothing is in there, I had movies in there before all categorised in different folders but they're not showing up, the storage space is still full like they're still there and my plex still loads and plays movies that would be in there. But no folders are showing up, the other hard drive is perfectly fine. Anyone know whats wrong with it or if I've done something to it by mistake
Re: Folders not showing on one of my hard drives!!
Posted: 09 Oct 2020, 17:00
by TMSupport
After the TOS reinstallation, to ensure you can see the data in your hard drives, please check the following:
1. Please ensure the admin user has the R/W permission to the shared folders.
Please go to TOS Control Panel – Privileges – User – select the user and Edit – Permission
2. Please ensure the shared folder’s R/W permission is authorized to the user:
Please go to TOS Control Panel – Privileges – Shared Folder – select the shared folder and Edit – please check in User permission and Group permission accordingly.
3. If you are still unable to see the data, please go to TOS Control Panel – Privileges – Shared Folder – Advanced – Restore to