TerraMaster Official Forum

Hi,
I have a F2-210 since 1 year with 2 x 2 TB drives and it has always worked pretty well. I use the NAS for two things: store data and use the Plex server app.
I upgraded TOS to 4.1.30 couple of weeks ago and yesterday to 4.1.31, I also installed patch 3 (version is now 4.1.31-2008031214-P1.03)
Since several days the RAM usage has increased (it's never below 70%) to the point that, even without doing anything, so not even using PLEX or copying files, it gets to 100% and crashes, either auto-restarting or completely freezing,with the only left to unplug and re-plug the NAS (with the risk of damaging the hard drives).

I'm to the point where it's impossible to use the NAS for more than 10-15 minutes without crashing and I'm not sure what else to do.
Should I downgrade the TOS? What else?

If I need to share more info let me know.

Billyck81

Please try to reinstall the TOS.
If the problem still exist, please send an email to suppor(at)terra-master.com, we will ask our technician to remotely check for you.

Thanks for coming back to me.
Which version of the TOS are you recommending to re-install?

Billyck81

Please install 4.1.31, this is the latest version.

Hi,
I've followed this guide:
viewtopic.php?f=75&t=423

I've done the first 5 points, but when I'm trying to re-install the TOS it tells me that data on my two hard-drives will be deleted (screenshot attached, apologies it's in italian), which of course is the exact opposite of what I want and what the guide is saying:
"Note: Reinstalling the system will not delete the data on your hard drives. If you have any questions when operating the above steps, please contact us in time."

Should I proceed? Are you 100% sure the data will not be deleted?

Billyck81

You can go ahead unless you get a prompt and ask you to create a new storage pool, then you have to quit immediately.

Thanks, I've re-insalled TOS and PLEX appa nd now situation seems back to normal ( nd no data loss, please remove that warning message )
Thanks again,
billyck81

out of interest what is msgcenter and why is it using 21% of my ram?

out of interest what is msgcenter and why is it using 21% of my ram?

I's Message Center. May I know your current TOS version?

i gathered that but what purpose is it serving on the nas drive and why is it using 21%

its 4.1.31, the unit is holding at 49% ram used but clearly almost half of that is this process