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Credentials lost after updating

Posted: 11 Sep 2020, 11:35
by StanHK
I am experiencing that after updating cloud storage apps, such as Google Drive and Dropbox, I lose all credentials and need to setup the connections again. Anyone else experiencing this? I am sure this cannot be the intended behaviour.

Thanks for advising how to resolve this.

Re: Credentials lost after updating

Posted: 11 Sep 2020, 17:02
by TMSupport
Please advise your TNAS model number and current TOS version.
We will test this issue here and get back to you the solution later.