[Help] Encryption Key with $$ Symbol Not Working in TOS 5.1
Posted: 17 Apr 2025, 18:02
Hello,
I’m using a TerraMaster NAS with TOS 5.1 and have encountered an issue with encrypted shared folders.
When I create an encrypted shared folder using a password that contains the $ symbol (e.g., Test$1234), the folder is created successfully. However, when I try to decrypt or unlock it later using the same password, the system fails to recognize it and displays an error that the decryption key is incorrect.
To troubleshoot, I tried the following:
Created a test encrypted shared folder without the $ symbol in the password — and it worked as expected.
Created another test folder with the $ symbol — again, it fails to decrypt.
I also tried saving the encryption key to a file during folder creation, and later importing that key file when trying to decrypt — but even that doesn't work if the password contains the $ symbol.
It seems the system mishandles passwords with special characters, especially $. This makes it impossible to access encrypted data if such a symbol is included in the password.
How can I recover access to my encrypted shared folder with a $ in the password?
Is this a known issue in TOS 5.1, and is there any workaround or fix?
Thank you for your assistance!
I’m using a TerraMaster NAS with TOS 5.1 and have encountered an issue with encrypted shared folders.
When I create an encrypted shared folder using a password that contains the $ symbol (e.g., Test$1234), the folder is created successfully. However, when I try to decrypt or unlock it later using the same password, the system fails to recognize it and displays an error that the decryption key is incorrect.
To troubleshoot, I tried the following:
Created a test encrypted shared folder without the $ symbol in the password — and it worked as expected.
Created another test folder with the $ symbol — again, it fails to decrypt.
I also tried saving the encryption key to a file during folder creation, and later importing that key file when trying to decrypt — but even that doesn't work if the password contains the $ symbol.
It seems the system mishandles passwords with special characters, especially $. This makes it impossible to access encrypted data if such a symbol is included in the password.
How can I recover access to my encrypted shared folder with a $ in the password?
Is this a known issue in TOS 5.1, and is there any workaround or fix?
Thank you for your assistance!