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F2-221 Always shut down abnormally!

Posted: 30 Aug 2020, 23:51
by flyingnas
Hey,

I have a problem when I shutdown my TNAS. After the next start I get always following System message:
"TNAS has shut down abnormally! Abnormal shutdown can result in data loss, file system errors, or array corruption. Please check your data and array for anomalies and back up your data in a timely manner"

I normally shut down he TNAS over TOS UI with "Power off".

Anyone experience the same problem? :?:

best regards

Re: F2-221 Always shut down abnormally!

Posted: 31 Aug 2020, 00:27
by TMroy
What is your tos version please?

Re: F2-221 Always shut down abnormally!

Posted: 31 Aug 2020, 00:33
by flyingnas
It's 4.1.21-2003031748

Re: F2-221 Always shut down abnormally!

Posted: 31 Aug 2020, 10:50
by TMSupport
Version 4.1.21-2003031748 does have this problem, please update your system。

Re: F2-221 Always shut down abnormally!

Posted: 07 Sep 2020, 00:32
by flyingnas
Thank you, that was the problem. Somehow it always showed me my system was up to date, but this update was missing.

Re: F2-221 Always shut down abnormally!

Posted: 07 Sep 2020, 13:58
by TMSupport
Online update has been closed, only manual update is available now. Please download the update package and manually update your TOS. Here is the update package link for your reference: http://dl.terra-master.com/cn/TOS_S2.0_ ... 061157.bz2