Hi, i have various backups happening at midnight (or just after)
however the started timestamps seem to be incorrect e.g.
the bottom one is set for 00:20 but it claims it started at 07:20:01 and finished at 00:20:13
as a developer myself i would imagine the date stamp isnt taking into account the time zone
i am currently in BST time zone (GMT plus one) where as China is GMT plus 8)
hence 00:00 is 07:00?
Log File time stamps
- sianderson
- Posts: 293
- Joined: 02 Aug 2020, 03:42
Re: Log File time stamps
hi, may I know which backup application you used?
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Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- sianderson
- Posts: 293
- Joined: 02 Aug 2020, 03:42
Re: Log File time stamps
We will test and confirm it here first, and get back to you later.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- sianderson
- Posts: 293
- Joined: 02 Aug 2020, 03:42
Re: Log File time stamps
Any news on this one? I appreciate it will be low down on the agenda
F2-210
4.2.43
4.2.43
Re: Log File time stamps
We didn't find related problems on latest version TOS 4.1.30, could you advise us your TOS version?In addition, please update the server and see if the problem persists.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- sianderson
- Posts: 293
- Joined: 02 Aug 2020, 03:42
Re: Log File time stamps
TOS 4.1.31-2008031214
backup properties clearly says it starts at 00:00 and somehow ends at 07:00:14
i can assure this is not the case it actually ended at 00:00:14
i am also a time traveller i have just gone in at 13:57 and clicked backup now and it thinks its completed at 20:57 at night? the desktop shows me the correct time my region settings are as follows
backup properties clearly says it starts at 00:00 and somehow ends at 07:00:14
i can assure this is not the case it actually ended at 00:00:14
i am also a time traveller i have just gone in at 13:57 and clicked backup now and it thinks its completed at 20:57 at night? the desktop shows me the correct time my region settings are as follows
F2-210
4.2.43
4.2.43
Re: Log File time stamps
Thank you for your report, we will look into this issue and try to fix it in next release.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- sianderson
- Posts: 293
- Joined: 02 Aug 2020, 03:42
Re: Log File time stamps
hi, this is still a slight annoyance in TOS 4.2.06 and USB Copy 1.5.3
that the last backed up time doesnt reflect the time zone the unit is in
that the last backed up time doesnt reflect the time zone the unit is in
F2-210
4.2.43
4.2.43
- sianderson
- Posts: 293
- Joined: 02 Aug 2020, 03:42
Re: Log File time stamps
still an issue in 4.2.07 with a freshly installed version
this task started at 00:00:00 and finished at 00:00:15
the end date stamp is correct the starting date stamp is not taking into account of the time zone
this task started at 00:00:00 and finished at 00:00:15
the end date stamp is correct the starting date stamp is not taking into account of the time zone
F2-210
4.2.43
4.2.43