TerraMaster Forum

After last update ,my cameras was listed but impossible to connect on them.I try to desintall re-install surveillance manager but impossible to create camera ,I can begin the process ,connection is ok and after nothing happen when I click on "create"
Thanks for your help

To better understand and address the issue, we need to gather some essential information. Could you please provide details on the following:
What model of NAS are you using?
By “update” do you mean TOS update? What was the version before the update? What is the current version?
Can you provide a screenshot to show the problem?

It's after update of Surveillance manager on TNAS F4-223

Please provide us with the Debug log of the Surveillance Manager for inspection.
Support mailbox: support(at)terra-master.com

OK it's made

Sorry I have this message :<[email protected]>: host terra-master.com[223.29.250.107] said: 552
"552 5.3.4 Message size exceeds fixed limit\r\n"

Please try to provide it via the shared link to the support email.

ok

Any progress with this issue since I do also have same issue with Surveillance Manager app on my TNAS? Appreciate corrective actions for me to work on solving this concern.