TerraMaster Forum

I recently purchased an F6-424 NAS enclosure and have it populated with six 4TB Seagate drives in a RAID 10 configuration but am having problems getting it configured correctly. I have searched everywhere I can think of for documentation to assist me but it appears that TerraMster doesn't have a User's Manual other than a simple Quick Start that only provides obvious information. I did find a nice piece of documentation called "The Little Book of TerraMaster NAS" but it's for TOS 4.2 and a lot seems to have changed since then. Google's Generative AI searches have also helped but it doesn't quite seemed to have caught up to TOS 6.0 yet as many of the suggestions point me in directions that no longer seem to exist. So far I have been able to copy my current 4TB of backups from my old NAS and it is currently located in two subdirectories under /home/dave. I am working through the TOS web interface but am also able to ssh into the NAS so that I can directly see what happens when I make changes through the web interface. As I understand it, I should be storing my backups in a shared file under /Volume1 and I have created a subdirectory called Office (where I will eventualy move everything from /home/dave). I have been able to mount /Volume1/Office from the NAS to my Linux Mint system as /mnt/NAS/Office but the problem is that it is only read/write for root and it is owned by root. On the NAS itself, /Volume1/Office is owned by me with permissions of 770+ and I am unable to change this to 777+ even via ssh as it results in an "Operation not permitted" response. So my two questions are first, is the shared folder /Volume1/dave the location I should be using to store my backups (as opposed to my home directory on the NAS) and second, how do I get the permissions correctly set so that I can write to the mounted locaton? I should point out that the backup software I'm using is of my own creation and tailored to my specific needs.

Thanks for any help (especially for pointers to documentation I may have missed),
Dave

DaveHarper wrote: ↑06 Feb 2025, 00:05

1.Yes, it is generally recommended to use the shared folder (/Volume1/dave) on the NAS for storing backups instead of the home directory. Shared folders are designed specifically for multi-user access and data sharing, making them more suitable for storing data that needs to be shared or backed up.
2.Which protocol are you using to mount the shared folder on the NAS to the Linux system? SMB or NFS?
If you are using the SMB protocol, please ensure that the user and the user group used for mounting have read and write permissions for the shared folder. Additionally, on the Linux system, the mount point (/mnt/NAS/Office) should be configured to allow read and write access for the users who need to access it.
If you are using the NFS protocol, please go to the TOS system control panel, edit the shared folder, create an NFS rule, set the client permissions to "read and write," and select the option to "Map all users to superuser." Meanwhile, on the Linux system, the mount point (/mnt/NAS/Office) should also be configured to allow read and write access for the users who need to access it.

Thank you for the response. I am using CIFS (SMB) as the protocol as that is what I had used with the previous NAS and it worked fine. I will try your suggestion this morning (along with NFS) and report back my results.

Your clear and consise instructions were easy to follow and worked perfectly. I have fixed all remaining issues and my backup scripts have run successfully. Many thanks to you and your team for some of the best customer service I've ever seen.

Dave