Issues with WD drives in Terramaster D5-300C – Drives disappear after initialization
Posted: 19 Jan 2025, 15:57
Hi everyone,
I recently purchased a Terramaster D5-300C (DAS) to expand my storage solution by integrating two WD Red 6TB drives from a WD Book Duo along with a new Seagate IronWolf Pro 12TB drive. The 12TB drive is recognized and works without any issues, but I’m facing problems with the two WD drives.
The problem:
Initially, the WD drives appeared in Windows Disk Management, and I was able to initialize them.
However, when I tried to assign a drive letter, the drives disappeared from Disk Management.
To make them reappear, I have to power off and restart the Terramaster.
Once they show up again and I attempt to assign a drive letter, they disappear again.
This cycle repeats every time I try to initialize and assign a letter.
What I've tried so far:
Tried connecting only one WD drive – same issue.
Checked for firmware updates for the Terramaster – no new versions available.
My questions:
Has anyone experienced similar issues with WD drives in the Terramaster? Is there a way to properly initialize and integrate these drives without them disappearing? I also cant format them, because they disappear afterwards....
I appreciate any insights and suggestions! Thanks in advance.
I recently purchased a Terramaster D5-300C (DAS) to expand my storage solution by integrating two WD Red 6TB drives from a WD Book Duo along with a new Seagate IronWolf Pro 12TB drive. The 12TB drive is recognized and works without any issues, but I’m facing problems with the two WD drives.
The problem:
Initially, the WD drives appeared in Windows Disk Management, and I was able to initialize them.
However, when I tried to assign a drive letter, the drives disappeared from Disk Management.
To make them reappear, I have to power off and restart the Terramaster.
Once they show up again and I attempt to assign a drive letter, they disappear again.
This cycle repeats every time I try to initialize and assign a letter.
What I've tried so far:
Tried connecting only one WD drive – same issue.
Checked for firmware updates for the Terramaster – no new versions available.
My questions:
Has anyone experienced similar issues with WD drives in the Terramaster? Is there a way to properly initialize and integrate these drives without them disappearing? I also cant format them, because they disappear afterwards....
I appreciate any insights and suggestions! Thanks in advance.