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pcloud sync issue

Posted: 06 Aug 2020, 19:43
by eikichi
When trying to connect pcloud with my pcloud account, i get a popup in my browser saying :
"Cloud Sync requires for following permission

Redirect your personal information back to http://192.168.0.46:8181,
]please make sure http://192.168.0.46:8181 is your TNAS domain.
Agree / Cancel"
Clicking agree will lead to an infinite loading gear in the pcloud client.

I see in my pcloud account that Terra-Master has been granted to access my cloud account, so there some kind of comminication.

Anyway to fix this ?

Cheers

Re: pcloud sync issue

Posted: 07 Aug 2020, 17:04
by TMSupport
Please advise your TNAS model number and current TOS version.
We just released a new version of pcloud. you can try with the new one.

Re: pcloud sync issue

Posted: 10 Aug 2020, 20:35
by eikichi
F4-210 under TOS 4.1.28.2007031922
tried with the updated version for pcloud but same issue arises...

Re: pcloud sync issue

Posted: 12 Aug 2020, 11:44
by TMSupport
Please send email to support(at)terra-master.com to ask for help.

Re: pcloud sync issue

Posted: 10 Nov 2020, 18:17
by eikichi
After talking to support, i found out that EU based pcloud server are refusing to connect for some weord reason. I had to pay 19,90 Euros with. pCloud to request my 2tb server space to be migrated to the US (Which took 5 minutes as it was empty) and now everything connect.

Thanks Lingo from Terramaster support for the reactivity replying my requests for help and helping to isolate the issue !

Re: pcloud sync issue

Posted: 10 Nov 2020, 22:57
by TMroy
Thank you for your update!