TerraMaster Forum

I have transferred a folder to another volume. This operation was not completed and data was lost. How can I restore the old folder?

FNIK wrote: ↑10 Dec 2024, 19:59

Can you describe in detail what you did? Where did you copy the file from? What was the error message? Can you provide some relevant screenshots? If you want to recover the data, please check whether the file system snapshot or shared folder snapshot is enabled. If so, you can try to restore the snapshot.

There was an folder on volume 1 (Raid10 with Ext4). This folder should be transfered to volume 2 (RAID 1 with BTRF). The progress was stopped at 99%. i was waiting. After a while, TOS deregistered me and I had to register again. The window with the progress bar was gone. The folder is now still on volume 1 and has no more data in it. Only empty folders.

The device is an F6-424 MAX with TOS 6.0.555-00166

Where can i find the file system snapshot or the shared folder snapshot? I can't found this parameter?

FNIK wrote: ↑10 Dec 2024, 20:34

Which module did you copy the file from? TOS file management, or did you move the shared folder to a different volume? How big is the file you copied? Did you move the file?

FNIK wrote: ↑10 Dec 2024, 21:11

On the TOS system desktop, open the Backup module > File System Snapshot.

i moved the complete shared folder to volume 2 with the settings of the folder, open the settings and choose the volume 2.

On my desktop is no backup module, where i can choose file system snapshot?

The Snapshot wasn't active because volume 1 is a Ext4 filesystem. How can i recover the shared folder now?

FNIK wrote: ↑10 Dec 2024, 23:44

How large is the shared folder you are moving? How long did it take to move? Try checking if the file system is corrupted：viewtopic.php?t=2575