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There is no VPN option anywhere
Posted: 05 Feb 2020, 00:04
by cjom
Hi.
I have a new F2-210 running TOS v4.1.18 and the help files state there should be VPN configuration options under Control Panel> Network Services> Network Settings.
The options I have are "general", "network interface", "wi-fi" and "proxy connection".
NO VPN anywhere in control panel nor apps to be installed.
Any idea whats goin on?
Re: There is no VPN option anywhere
Posted: 05 Feb 2020, 16:06
by powerQ
The model F2-210/F4-210 does not support VPN, to have such feature, you need more advanced models like F2-221/F5-221....
but TerraMaster does not remark this inside the document, this is the thing need to be improved.
Re: There is no VPN option anywhere
Posted: 05 Feb 2020, 16:21
by TMSupport
Please be noted that for F2-210 and F4-210, the VPN feature is not available for them at the moment. You can contact our coordinate of Amazon to get other supportive models instead.
Re: There is no VPN option anywhere
Posted: 20 May 2020, 06:14
by Stevd
I too have fallen for this. I thought the Vpn client was included in the tos4.1 but it was not made clear that it is not included in the version for the f4-210 2gb ram model. This is something I need. Bought this on a lightening deal on Amazon yesterday. Very disappointed. Will be sending it back and going for a qnap or Synology. Thought I'd give terramaster a go, wish I had not bothered! Was really hoping Terramaster would have been a good alternative to the above but the lack of a VPN client is unacceptable. Especially when it is stated tos 4.1 has it built in. Was looking forward to using this device and giving a YouTube review of it!
Re: There is no VPN option anywhere
Posted: 21 May 2020, 11:39
by TMSupport
Sorry for the misunderstanding. We will modify the related information and get it clearer to users.
Re: There is no VPN option anywhere
Posted: 04 Jun 2020, 19:45
by krisiferwil
I literally ONLY want to know which VPN has the Best "Speed" for the best "Price"?
Re: There is no VPN option anywhere
Posted: 05 Jun 2020, 08:57
by TMSupport
220/420/221/422 models are of the same system and same VPN, you can decide which one is most suitable for you.
Re: There is no VPN option anywhere
Posted: 08 Jun 2020, 02:51
by krisiferwil
krisiferwil wrote: ↑04 Jun 2020, 19:45
I literally ONLY want to know which
VPN has the Best "Speed" for the best "Price"?
Thanks.
Re: There is no VPN option anywhere
Posted: 08 Jun 2020, 14:22
by TMSupport
PPTP VPN may be the one with the best speed.
Re: There is no VPN option anywhere
Posted: 07 Aug 2020, 13:20
by valacer
Really? There is not even a VPN client option? I just turned my new unit on, didnt see anything for 'VPN' and hit google, found this thread.
Holy heck - i am stuck with a completely useless $300 paperweight.
How on earth is a modern NAS without a VPN client. Pretty sorry i went Terramaster now :/