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F4-210 doesn't boot anymore
Posted: 25 Jul 2020, 20:12
by P37
After updating the firmware (
as descibed here) my TNAS doesn't boot. The update of the firmware like in the description in the other topic had not ended, so I disconnected the TNAS half an hour after starting update from power. Now the TNAS on connecting to power beeps, it only shows all LED on the front, no fan moves, no boot.
What can I do?
Re: F4-210 doesn't boot anymore
Posted: 25 Jul 2020, 21:13
by TMroy
You may download a wrong firmware which lead to update fails. Now your device is dead, we will try to help with a remote session on Monday. Please write an email to tech team and ask for help.
viewtopic.php?f=75&t=608
Re: F4-210 doesn't boot anymore
Posted: 27 Jul 2020, 16:01
by TMSupport
It's possible that your device has been bricked because of the failed updating. Please send detailed information and LED indicators' status when powered on without any HDDs to support(at)terra-master.com.
Re: F4-210 doesn't boot anymore
Posted: 27 Jul 2020, 16:07
by P37
Thank you for support.
I'm via mail in contact with your college. I think it's all clear and the TNAS will be changed.
Re: F4-210 doesn't boot anymore
Posted: 08 Aug 2020, 23:27
by P37
I tried to recover the TNAS F4-210 like described
here.
The TFTPServer connects to the TNAS but then comes in the log an error:
Code: Select all
Connection received from 10.18.13.58 on port 1769 [07/08 08:51:46.175]
Read request for file <openwrt-rtd1295-nas_spi-rtk-spi-8M-initrd-sysupgrade.bin>. Mode octet [07/08 08:51:46.190]
File <openwrt-rtd1295-nas_spi-rtk-spi-8M-initrd-sysupgrade.bin> : error 2 in system call CreateFile Das System kann die angegebene Datei nicht finden. [07/08 08:51:46.190]
The german message is in english "System can not find the file".
What's to do?
Re: F4-210 doesn't boot anymore
Posted: 10 Aug 2020, 13:57
by TMSupport
Did the support replace a new device for you? Is it ok with the new device?
Re: F4-210 doesn't boot anymore
Posted: 10 Aug 2020, 14:46
by P37
Yes, the new device works ok.
But I tried to repair the bricked TNAS and I think, it's ok to help others with the same problem.
Re: F4-210 doesn't boot anymore
Posted: 10 Aug 2020, 14:52
by TMSupport
Thank you. You can try the solution here
viewtopic.php?f=75&t=696
Re: F4-210 doesn't boot anymore
Posted: 10 Aug 2020, 18:41
by P37
It's the same link, I posted. It doesn't work with the described error.
Re: F4-210 doesn't boot anymore
Posted: 12 Aug 2020, 11:29
by TMSupport
Then no other solutions at the moment.