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D5-300 not working with WD 20TB Red Pro
Posted: 03 Aug 2024, 02:12
by nitsiga
Hi, i've the D5-300 and when I try to use it with a WD 20TB Pro (WD201KFGX), which is listed as a compatible disk, the DAS keeps beeping in orange. I tried with 3 different brand new disks, but it is always the same outcome. With all my other HDDs the DAS works just fine.
Please help!
Thanks.
Re: D5-300 not working with WD 20TB Red Pro
Posted: 19 Jan 2025, 16:36
by AndreasK
Hey, did you found a solution? Have the same problem here.....
Re: D5-300 not working with WD 20TB Red Pro
Posted: 07 Mar 2025, 11:23
by sergio
Maybe you can change a usb cable or usb port to try again.
Re: D5-300 not working with WD 20TB Red Pro
Posted: 07 Mar 2025, 15:07
by TMzethar
Only D5-300 units with newer firmware can support up to 20TB HDDs. Please contact the official website customer service or technical support email and inform them of your D5-300's firmware version. If your firmware meets the requirements, they will provide you with new firmware to support 20TB HDDs.
Re: D5-300 not working with WD 20TB Red Pro
Posted: 09 May 2025, 19:35
by CathyW
I used this disk , it works well .