TerraMaster Forum

Terramaster F4-210
4 x 2Tb HDD
Single Raid 5 5.44Tb Storage Pool
I have enabled the Rsync server and defined a path to /public and twice it has forgotten this path, backup stops with no path error. Re-entered it an all is OK. Backup carries on.

Any Ideas.

Hi, is it replicable? is it ok to take some images and show us this issue when it happens again? Also, please make sure the folder public has been authrozied.

Hi TM Support,

came home today same thing.

Desktop.jpg, path to public has disappeared, and backup software showing error

Desktop reset.jpg, all working OK after reassigned path to Public

Thanks for the feedback. How often will this happen? Is it ok to let our engineer have a remote session to check? Please contact us at support(a)terra-master.com to confirm the session.

Couple of times per month. Ok for Remote session,London Time zone, best after 6pm

HI TMSupport,

This has just happened again. access to public has disappeared from the Rsync server settings.

Is there a log I can access through SSH or something?

John

Hi John, could you please contact me at [email protected]? For this Rsync issue, it never happened before, and we cannot replicate here. It's hard to know how to help you resolve it.

Hi,

I'm on 4.1.24 and I am getting the same issue. I have a daily backup Rsync from my QNAP nas to my f2-210 and it is constantly failing overnight because the path disappears from the RSYNC settings on the terr-master. I thought it was something to do with the disks going to sleep (although they aren't because of Plex running I think). So I changhed the sleep settings to never but I am still getting this issue.

Please send en email with detailed description to support(a)terra-master.com, we will remotely check for you.