TerraMaster Forum

Does anyone know where I could find a replacement fan for the F5-422? One of mine is all but dead, and the replacement that I picked up has a power header that is too wide to fit into the motherboard, which is more than mildly infuriating. I would hate to have to buy a power adapter, but it seems that all 80mm fans both locally and on Amazon use the more standardized plug.

Any pointers/help would be appreciated, thanks!

At one time I remember TM said they did not sell replacement fans, but I don't know if that has changed with the newer models. Otherwise you will need to identify the wiring (I don't know the new hardware) and fit the correct adapter to your fan. Otherwise you could make up an adapter - search the forum, someone once posted 'how-to' for an (?older?) model.

paschein wrote: ↑17 Jul 2024, 10:38

Fan is normally not in sales, but you can contact the service team, and ask for purchasing a new fan, they may find you a way out. Maybe!

I truly wish this unit was both still available and under warranty, as I would just return it. It worked great when it did, but not being able to replace the fan is... to put it nicely, insane and poor judgement. Fans are the first component to go usually, especially in a system that both generates a lot of heat and is running 24/7.

After waiting four days for an adapter to arrive (thanks Cloudstrike) it isn't the correct connection.

For anyone interested, the fan needed for this device is an 80x80x25 with a 4 pin JST connector. My system shipped with the following model number: YY8025L12S.

As of this writing, Amazon, Microcenter, Newegg, and AliExpress all fail to have access to a fan meeting these specifications (I would be ecstatic to be proven incorrect.) The manufacturer, Snowfan, doesn't have it listed on their site as an option anymore. A nearly similar model number, the YY8025H24B, has a two pin power connector.

I have written to the service email address at Terramaster in search of guidance. I'll pass along any updates as they arrive.