TerraMaster Forum

Hi guys i my F4-210 stopped been recognized by my pc last night out of the blue. and now will not do anything. i have tried to connect to it via tnas pc and by its ip address nether worked i have tryed holding down the power button on it to reset the power button will not work no matter how long i hold it in. i have tried unplugging it and leaving it of for over half an hour before turning it back on all the lights come on instently. ive tryed the same with the hard drives out still nothing its connected directly to the rooter my firewall is off my windows pc carnt find it nor my mac nor my android so this rules out it been a pc problem. ik have also tried the unbrick method of the firmware on the usb stick formatted fat 32 and left it for half an hour it failed to do anything i also tryed again with a different usb stick nothing then i fond reference of it been renamed openwrt-rtd1295-nas_spi-rtk-spi-8M-initrd-sysupgrade.bin and working so i tryed it as that still nothing ive spent about 4 hours now just trying all the methods listed on the internet and im getting no result. its just dead no hdd activity no detection just dead.

Please help i had 2 Large hdds in that are vital to my work from home

Alan

For PC settings for TNAS PC app, please refer to: viewtopic.php?t=2250

Is it different when you boot without any hard disk installed? Please note that it takes about 1-3 minutes to boot.

If the boot fails even when there is no hard disk, there is probably a problem with the device kernel or the device itself. If the kernel repair doesn't work, you can try a kernel reset:
https://support.terra-master.com/faqs/t ... TOS_update

Yeh it doesn't do anything even with the drives out and also tried to reset the kernel. With the usb stick nothing seems to work.

Alan

It is likely a hardware issue. If it is still within the warranty period, please contact after-sales service.