Page 1 of 2
File Manager - No Space available [Accepted]
Posted: 26 Jun 2024, 13:27
by koalakoala
Hi, can you please add a more specific message than "failed to move" when not enough space is available to complete a transfer (from one HDD to another one i.e)
Thanks
Capt222ure.PNG
Re: File Manager - No Space available
Posted: 26 Jun 2024, 13:34
by koalakoala
Suugested message : ""Not enough disc space to complete this action"
Re: File Manager - No Space available
Posted: 26 Jun 2024, 19:23
by TMzethar
We are trying to reproduce, verify and analyze the problem you mentioned.
We would like to ask you to provide us with more information to troubleshoot this issue. Please generate and download the log report in TOS > Technical Support > Report Issues, and then send it to our support email for inspection.
Re: File Manager - No Space available
Posted: 28 Jun 2024, 09:12
by koalakoala
Will do ASAP. Thanks
Re: File Manager - No Space available
Posted: 02 Jul 2024, 09:46
by TMzethar
Also, please remember to provide them with a link to this post.
Re: File Manager - No Space available
Posted: 22 Jul 2024, 09:12
by koalakoala
got this message.
Re: File Manager - No Space available
Posted: 22 Jul 2024, 09:17
by koalakoala
deleted it and recreated the report, thenI was able to download it. Will send it shortly. thanks
Re: File Manager - No Space available
Posted: 22 Jul 2024, 16:19
by koalakoala
Just realised this. Potentially the issue can be originated when trying to move big / massive files (+30gB each).
If that is the case, can you please add an altert (instead of a simple "failed to move" )
Thanks
Re: File Manager - No Space available
Posted: 22 Jul 2024, 19:35
by koalakoala
Now Volume 2 is corrupted
Re: File Manager - No Space available
Posted: 22 Jul 2024, 22:09
by EthanLiu
We will provide feedback on your suggestions to our product team. For any issues you may encounter, you can try using the file system repair function to fix them.