Due to a blackout in my sector, the NAS did not raise the network again.
When I enter the IP of the NAS in the browser it sends me directly to the initialization page.
I have 2 HDDs in RAID 10.
I don't want to lose the data in the HDDs.
How can I initialize the NAS without losing data?
Or is there any procedure to backup the data and restart the NAS?
Blackout problem
Re: Blackout problem
If the NAS did not shutdown "gracefully" then it is possible the data is already compromised. You may need to reconfirm your setup. NAs model, TOS version,etc. Raid 10 on 2 drives is unlikely.
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
Re: Blackout problem
You need to rely on another Linux system or use a data recovery software such as UFS Explorer. If you don't know how to use it, it is recommended that you find a professional data recovery personnel to operate.
Are you talking about the initialization page that checks the hard drive or the page that sets the account and password?
Maybe you can try replugging the hard drive and booting it up.
Are you talking about the initialization page that checks the hard drive or the page that sets the account and password?
Maybe you can try replugging the hard drive and booting it up.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Re: Blackout problem
Sorry, it was a typing mistake. I have RAID 1.
My device is model F2-221
Re: Blackout problem
Display show the page that sets theaccount and passwordTMRyan wrote: ↑31 Mar 2024, 16:55 You need to rely on another Linux system or use a data recovery software such as UFS Explorer. If you don't know how to use it, it is recommended that you find a professional data recovery personnel to operate.
Are you talking about the initialization page that checks the hard drive or the page that sets the account and password?
Maybe you can try replugging the hard drive and booting it up.
Re: Blackout problem
There may be some errors on your volume file system, storage or even disks. this may help you:
viewtopic.php?t=2575
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)