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Plex cannot see folders in Volume2

Posted: 22 Mar 2024, 21:58
by DigitalAnalog
Hi - I'm running Plex Media Server on my F4-423 with TOS 5.1. I'm setting up Plex and trying to point to my media folder in Volume 2 but it cannot see the folders inside? I have no problems seeing and accessing these folders anywhere else in the system and in the network. What could be happening?

Re: Plex cannot see folders in Volume2

Posted: 22 Mar 2024, 22:16
by GevinKe
DigitalAnalog wrote: 22 Mar 2024, 21:58
May be the media user group lacks permissions on the folders and subdirectories of volume 2. Please go to Control Panel - Shared Folders - Set user group permissions to allow media user group access.