Trying to remote mount SMB folder
Re: Trying to remote mount SMB folder
Surely, what you are looking for is Control Panel > Remote Folder
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
- DigitalAnalog
- Posts: 53
- Joined: 22 Mar 2024, 07:07
Re: Trying to remote mount SMB folder
I obviously know where the Remote Folder option is, but I'm having issues mounting an SMB folder and getting a "Resource path unavailable" error despite providing all the required details - I think this was pretty clear from my initial post.
Re: Trying to remote mount SMB folder
Sorry that we misunderstood your description.
If it is an SMB connection under the same LAN, you do not need these.
Please take a screenshot of the mounting settings page of the Asus router. We need to know if you have any setup errors.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- DigitalAnalog
- Posts: 53
- Joined: 22 Mar 2024, 07:07
Re: Trying to remote mount SMB folder
Here you go. My LAN IP for the ASUS router is 192.168.50.1. I've also attached a screenshot of the error message I get from TOS (Remote source path unavailable). Again, this is strange because I have zero issues connecting to this share with any other device in my network. The redacted username is the same one I'm using in the TOS Remote Mount Folder function.
Re: Trying to remote mount SMB folder
Is the 'Destination Path' empty?
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
- DigitalAnalog
- Posts: 53
- Joined: 22 Mar 2024, 07:07
Re: Trying to remote mount SMB folder
No, it is not empty. You would know the Apply action is disabled until you select a Destination folder, so you can't even trigger the "Remote source path unavailable" error if the Destination field is left blank. I had purposely timed the screenshot to capture the error message even if it obscures the Destination field as the error message has more troubleshooting value.
Re: Trying to remote mount SMB folder
No, I meant is the destination folder itself physically empty of files/folders (as stated in the help file).
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
- DigitalAnalog
- Posts: 53
- Joined: 22 Mar 2024, 07:07
Re: Trying to remote mount SMB folder
Thank you for your feedback. Our laboratory will follow up on this issue.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
- DigitalAnalog
- Posts: 53
- Joined: 22 Mar 2024, 07:07
Re: Trying to remote mount SMB folder
I've isolated the problem as a potential SMB incompatibility between my ASUS AX88U router and the F4-423, as I was able to remote mount another SMB share from another device on the network within the NAS.
Am I able to extract logs about how the SMB connection fails? The "remote source path unavailable" error message is not very helpful and is not even mentioned in TerraMaster documentation.
The issue persists on both the stock ASUS and Asuswrt-Merlin firmwares. Thank you.
Am I able to extract logs about how the SMB connection fails? The "remote source path unavailable" error message is not very helpful and is not even mentioned in TerraMaster documentation.
The issue persists on both the stock ASUS and Asuswrt-Merlin firmwares. Thank you.