Page 9 of 21
Re: The TOS 6 Beta Is Now Available for Public Testing
Posted: 22 Mar 2024, 00:13
by bwhh
I was able to update an F5-221 without issue, but am having a problem with an F4-422.
The F4-422 is healthy, with a RAID6 configuraiton. It had been updated to 5.1.123-0529. I also restarted before attempting to install the TOS 6 Beta.
When I tried to perform the manual update, I got an error that said:
Is there any workaround? Or do I just have to wait until the full installer is available?
Re: The TOS 6 Beta Is Now Available for Public Testing
Posted: 22 Mar 2024, 03:55
by sjl070707
I had issues with the hyper cache, ( have 2x1TB NVME drives)
so I decided to do factory reset of TOS 6.
After the factory reset.
- both NVME drives removed, harddrives in : NAS gets the IP, it's discoverable, however, the site can't be reached in the browsers
-- PC NAS shows, the NAS is uninitialized,
-- can't SSH, it says access denied (what is the root access username/pass? for TOS6)
-- browser, "the site can 't be reached"
- I also tried without any HDD in, no NVME
-- the device doesn't get any IP, no lights in the network adapter, I connected mouse/keyboard/monitor directly, it shows shell> on the monitor,
did my NAS get bricked?
how can I restore OS without loosing any data on the HDD?
Please help, I spent entire day yesterday to fix this.
Re: The TOS 6 Beta Is Now Available for Public Testing
Posted: 22 Mar 2024, 05:34
by jpeckinp
Using F4-424 Pro and setup was fast and everything but USB Copy seems to work. It doesn't recognize my external USB Disk array. It wasn't a deal breaker though as TFM Backup does recognize the drives and I was able to set it up to run my backups.
I will say that the system runs much faster now and much more responsive.
Re: The TOS 6 Beta Is Now Available for Public Testing
Posted: 22 Mar 2024, 06:03
by sjl070707
sjl070707 wrote: ↑22 Mar 2024, 03:55
I had issues with the hyper cache, ( have 2x1TB NVME drives)
so I decided to do factory reset of TOS 6.
After the factory reset.
- both NVME drives removed, harddrives in : NAS gets the IP, it's discoverable, however, the site can't be reached in the browsers
-- PC NAS shows, the NAS is uninitialized,
-- can't SSH, it says access denied (what is the root access username/pass? for TOS6)
-- browser, "the site can 't be reached"
- I also tried without any HDD in, no NVME
-- the device doesn't get any IP, no lights in the network adapter, I connected mouse/keyboard/monitor directly, it shows shell> on the monitor,
did my NAS get bricked?
how can I restore OS without loosing any data on the HDD?
Please help, I spent entire day yesterday to fix this.
- I also tried without any HDD in, no NVME
-- the device doesn't get any IP, no lights in the network adapter, I connected mouse/keyboard/monitor directly, it shows shell> on the monitor,
this is extremely frustrating,
the network light is not coming on,
the network light would come on with HDD installed, but WebUI is not accessible.
since the factory reset, there's no user account which I can use to SSH.
I'm out of options at the moment
Re: The TOS 6 Beta Is Now Available for Public Testing
Posted: 22 Mar 2024, 07:39
by sjl070707
update,
I think the USB drive inside the unit is broken,
no media detected upon plugging in the windows.
Re: The TOS 6 Beta Is Now Available for Public Testing
Posted: 22 Mar 2024, 08:22
by sjl070707
by creating another boot media using another USB drive,
I was able to get to the initialization screen,
during the factory reset, it broke the internal USB drive,
I created a new USB media to boot with, connected on the external USB port,
removed the old USB media from the internal USB.
Re: The TOS 6 Beta Is Now Available for Public Testing
Posted: 22 Mar 2024, 08:59
by TMroy
bwhh wrote: ↑22 Mar 2024, 00:13
I was able to update an F5-221 without issue, but am having a problem with an F4-422.
The F4-422 is healthy, with a RAID6 configuraiton. It had been updated to 5.1.123-0529. I also restarted before attempting to install the TOS 6 Beta.
When I tried to perform the manual update, I got an error that said:
Untitled-1.jpg
Is there any workaround? Or do I just have to wait until the full installer is available?
I think the prompt has already been stated very clearly. Your system partition is too small to meet the update requirements, so it cannot be updated.
Re: The TOS 6 Beta Is Now Available for Public Testing
Posted: 22 Mar 2024, 16:41
by TMroy
Digit wrote: ↑22 Mar 2024, 15:15
Thank you for your report! We have collected enough cases so far, and our technical team is working on improving this issue. It is expected to be solved in the new version released in the near future.
Re: The TOS 6 Beta Is Now Available for Public Testing
Posted: 22 Mar 2024, 23:46
by bwhh
TMroy wrote: ↑22 Mar 2024, 08:59
bwhh wrote: ↑22 Mar 2024, 00:13
I was able to update an F5-221 without issue, but am having a problem with an F4-422.
The F4-422 is healthy, with a RAID6 configuraiton. It had been updated to 5.1.123-0529. I also restarted before attempting to install the TOS 6 Beta.
When I tried to perform the manual update, I got an error that said:
Untitled-1.jpg
Is there any workaround? Or do I just have to wait until the full installer is available?
I think the prompt has already been stated very clearly. Your system partition is too small to meet the update requirements, so it cannot be updated.
We'll the F4-422 is supposed to be supported, correct? How do I alter the system partition to allow the update?
Re: The TOS 6 Beta Is Now Available for Public Testing
Posted: 23 Mar 2024, 00:00
by Gremlin
Before thinking about rebuilding to modify a (supposed) partition issue, I would investigate the sizes of the partitions in the system. This can be done from the command line using system tools. [The GUI will not always tell the whole truth - I once had a situation where some dives had the requisite (nominal ) 8GB size, but one drive was left with a 2GB partition.] I have a suspicion that sometimes the update programme cannot correctly see the partition size either. [When is "8GB" really "8GB"
]