TerraMaster Official Forum

jpeckinp wrote: ↑29 Mar 2024, 12:01 Is anyone else getting SMART error 188 Command Timeout on all their HDD's? My SSD system drive is the only one that shows as good. I have two that show 100 -98 and one 100-93.

Newest update 6.0.217 but was seeing it on first version also.
F4-424 Pro with 2x 12TB Seagate IronWolf HDD and a 20TB Seagate IronWolf. 1TB Samsung 860QVO as my system drive.

Forgot to add that IronWolf Health Management says healthy.

Hi, my initial comments after successfully updating:
a. T12-450, took less than 20 minutes
b. F5-221, took less than 30 minutes

0. Initially, the update did not work. Shut down and restarted the 2 devices and worked smoothly.
1. Updated OS (TOS) from 5.1.67 to 5.1.123 using this file https://download3.terra-master.com/TOS% ... 180840.bz2
2. Updated OS (TOS) From 5.1.123 to 6.0.217 using this file https://download3.terra-master.com/TOS% ... 280301.bz2


T12-450 and F5-221
- Scheduled tasks are there
- File manager is way better than previous versions (reason enough to update the OS/TOS)
- Moving files is more clear (still missing a"move to" command, but you can cut and paste)

- My 2 cents, can you please add "estimated time" to the window above or email alert when the task is finished, thanks
- File manager still works in a single window (I was not able to open 2x file managers to drag and drop files between folders)

- I do not recall this "+ Location" option in File manager. This is great adittion. T12-450
- Plex did not start automatically, restarted the NAS and pressed "enable" 3 times. Now is working
- Could not find terramaster photos on 5.1.67. Now visible and installed in 5.1.123

F5-221
- I had Terra Photos, once the update was complete. An icon appear aat the top bar with the option to update Terra Photos. Super easy.
- Kavita = no issues
- I did not have Plex installed. Sorry, no comments here.

jpeckinp wrote: ↑29 Mar 2024, 12:01 Is anyone else getting SMART error 188 Command Timeout on all their HDD's? My SSD system drive is the only one that shows as good. I have two that show 100 -98 and one 100-93.

Newest update 6.0.217 but was seeing it on first version also.
F4-424 Pro with 2x 12TB Seagate IronWolf HDD and a 20TB Seagate IronWolf. 1TB Samsung 860QVO as my system drive.

This could be down to a cabling or other hardware issue and not necessarily the drive itself. (Based on what I have read about it.)

Hard drives and SSDs use S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) to gauge their own reliability and determine if they're failing. It should be unrelated to other hardware apart from the hard drive itself.

Gremlin wrote: ↑29 Mar 2024, 18:01

jpeckinp wrote: ↑29 Mar 2024, 12:01 Is anyone else getting SMART error 188 Command Timeout on all their HDD's? My SSD system drive is the only one that shows as good. I have two that show 100 -98 and one 100-93.

Newest update 6.0.217 but was seeing it on first version also.
F4-424 Pro with 2x 12TB Seagate IronWolf HDD and a 20TB Seagate IronWolf. 1TB Samsung 860QVO as my system drive.

This could be down to a cabling or other hardware issue and not necessarily the drive itself. (Based on what I have read about it.)

No cables in the F4-424 Pro, so that rules that out.
I find it odd that this error only showed up after the 6.0 update.

When updating to TOS6, a warning about the status of the hard disk appears. There is no such problem when working on TOS5. The Command_Timeout warning is related to the SMART field, and as I noticed, this error started appearing just when updating to TOS6. Since I am not the only one with such warnings, I ask you to look into this problem. Could the TOS6 update somehow affect the operation of the hard drive? After all, I had no problems with Command_Timeout before the update
Follow the link for screenshots on TOS5 and TOS6 after the update.

https://disk.yandex.ru/d/SFRyQ9HqF_rmgw

Several critical parameters for measuring disk health have been newly added to TOS 6, including this command timeout.

TMroy wrote: ↑31 Mar 2024, 01:37 Several critical parameters for measuring disk health have been newly added to TOS 6, including this command timeout.

Please provide a changelog with details of these new parameters as well as fixes and general updates.

Why doesn't Terra-Master just be transparent about these things?

Getting details always feel like it's pulling teeth with your company.

TMroy wrote: ↑31 Mar 2024, 01:37 Several critical parameters for measuring disk health have been newly added to TOS 6, including this command timeout.

But not, apparently for all drive makes. I'm not sure how a parameter can be classified as 'critical' if a drive manufacturer does not cite it in smart data.

I don't get it.

crisisacting wrote: ↑31 Mar 2024, 03:20

We did.
viewtopic.php?t=5486