The TOS 6 Beta Is Now Available for Public Testing

Official news about TOS, mobile app, PC app updates or beta releases
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TMzethar
TerraMaster Team
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Joined: 27 Oct 2020, 16:43

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by TMzethar »

MagicPhotoEvents wrote: 08 Apr 2024, 17:59
Based on existing information, it is not possible to identify or speculate on the cause of the problem.
Have you updated from TOS 5.123 or higher to TOS 6.0beta according to the requirements of TOS 6.0beta?
I suggest you contact technical support or customer service on the official website homepage to troubleshoot the issue.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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docchris
Posts: 6
Joined: 09 Jan 2024, 01:12

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by docchris »

I got an email from terra master (same the press release below) announcing TRAID+ in TOS 6. but what model NAS featured in the email (attached)?

https://www.terra-master.com/global/pre ... w/id/1939/
Attachments
TerraMaster_Upgraded_TRAID_.jpg
TRAID_in_TOS_6_System.jpg
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docchris
Posts: 6
Joined: 09 Jan 2024, 01:12

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by docchris »

I'm guessing an F6-424 Pro ?
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Linuss
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Joined: 25 Feb 2023, 19:39

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by Linuss »

Just updated (praying to all the saints in Heaven) my F2-221.
The NAS updated successfully, rebooted and is currently reachable both via the new Windows application and via TOS Desktop.

I sincerely hope that everything continues like this...
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Tricky
Posts: 225
Joined: 07 Feb 2020, 02:12
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by Tricky »

Linuss wrote: 09 Apr 2024, 23:54 Just updated (praying to all the saints in Heaven) my F2-221.
The NAS updated successfully, rebooted and is currently reachable both via the new Windows application and via TOS Desktop.

I sincerely hope that everything continues like this...
Thats is because the version that was causing all the problems was 6.0.202 and the current version is 6.0.217,
Mine updated fine with the new version yet major problems with the old.
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MisterXY
Posts: 38
Joined: 28 Mar 2022, 23:46
Germany

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by MisterXY »

Hello, unfortunately I still have a login timeout but I have not set a log-out time.
I have enabled and disabled it again but there is a login timeout. As soon as I don't do something on the dashboard for a while, the login timeout occurs and I have to log in again.
I've already cleaned Firefox's cache. I have the same problem on Edge.
Use the current beta version 6.0.229
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TMzethar
TerraMaster Team
Posts: 1226
Joined: 27 Oct 2020, 16:43

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by TMzethar »

We have never observed similar issues on any TOS5/TOS6 versions. It is speculated that you may have used inappropriate update steps while using TOS5, thus leaving the problem to the current version.
You may consider reinstalling TOS5 and then updating to TOS6.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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MisterXY
Posts: 38
Joined: 28 Mar 2022, 23:46
Germany

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by MisterXY »

I have install 5.1.123 and after a few days i have updated to version 6.0.229.
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MisterXY
Posts: 38
Joined: 28 Mar 2022, 23:46
Germany

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by MisterXY »

So, I did a complete reinstallation of 5.1.123. I then went from 5.1.123 to 6.0.217 to 6.0.229. I first made all the settings there, deactivated the timeout and had exactly the same error.
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Gremlin
Posts: 460
Joined: 02 Dec 2022, 22:31
Great Britain

Re: The TOS 6 Beta Is Now Available for Public Testing

Post by Gremlin »

Just to confirm I have seen issues with auto-logout in TOS6. Even with the 'Stay logged in' check box filled in I have been logged out regardless of other settings. However, after latest update and setting very long delay in the auto-logout settings (24 hours) I have remained logged in for several hours, even after closing browser and reopening much later. (Not necessarily a good security feature, of course, but my test bench is protected ;) )
F5-221 5.1.123, 8GB System Partition on 3 x 4TB Traid; 3TB EXT4
F2-221 TOS6 (Beta), 8GB System Partition on 2 x 6TB in Traid. (Latest Update 11/04/24)
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