The TOS 6 Beta Is Now Available for Public Testing

[outkastm]

Hello. Have an F5-221 I just installed the public beta on, previously running 5.1.123.

NAS boots just fine, and I can SSH into it. However, no web UI.

sudo -i and ran

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service nginx status

I see the following:

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[DEBUG /etc/init.d/nginx status]
[DEBUG 2024/03/19 13:06:09 open log file failed!! /var/log/iniparse.log
2024/03/19 13:06:09 open log file failed!! /var/log/iniparse.log
2024/03/19 13:06:09 open log file failed!! /var/log/iniparse.log
2024/03/19 13:06:09 open log file failed!! /var/log/iniparse.log
2024/03/19 13:06:09 open log file failed!! /var/log/iniparse.log
]
nginx stopped

The file is there and contains data when I

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vi

it.

Any ideas?

Thanks!

And if you try to start nginx, what message do you get?

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service nginx start

[TMroy]

We have recently provided remote support to some users who encountered failures while updating to TOS 6. These users all claimed that they were using TOS version 5.1.123 before the upgrade, but upon our verification, this was not the case. Due to not meeting the update requirements of TOS 6, they all experienced issues such as Nginx not running and the TOS page not loading after the update. Therefore, we strongly recommend once again that before attempting to upgrade to TOS 6, please ensure that your TNAS device meets all the necessary update conditions to avoid any unnecessary troubles.

[Thattallchap]

Seems to be happening a lot, and all the same results, I changed to using TRAID because I thought it would be easier to recover and add drives but this is also not the case I can't seem to repair TRAID when i lose a couple of drive due to having to reinstall TOS 5 again to get the NAS working, I am starting to think about going back to FreeNAS!

Do you have a guide to "reinstall TOS" without access to the TOS GUI. It seems that the Terramaster Support team are busing themselves with writing up potential reasons why these installs are failing, rather than providing guidance on how to recover the NAS itself.

I've tried to find a pinned thread on this rabbit warren of a forum, but I'm struggling to find an official process to follow, that doesn't involve getting to a web GUI.

[Tricky]

We have recently provided remote support to some users who encountered failures while updating to TOS 6. These users all claimed that they were using TOS version 5.1.123 before the upgrade, but upon our verification, this was not the case. Due to not meeting the update requirements of TOS 6, they all experienced issues such as Nginx not running and the TOS page not loading after the update. Therefore, we strongly recommend once again that before attempting to upgrade to TOS 6, please ensure that your TNAS device meets all the necessary update conditions to avoid any unnecessary troubles.

Well, mine definitely was! and got the same result the second time so there is a problem somewhere! getting heartily sick of problem after problem!

[jmaysnc]

Hello. Have an F5-221 I just installed the public beta on, previously running 5.1.123.

NAS boots just fine, and I can SSH into it. However, no web UI.

sudo -i and ran

Code: Select all

service nginx status

I see the following:

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[DEBUG /etc/init.d/nginx status]
[DEBUG 2024/03/19 13:06:09 open log file failed!! /var/log/iniparse.log
2024/03/19 13:06:09 open log file failed!! /var/log/iniparse.log
2024/03/19 13:06:09 open log file failed!! /var/log/iniparse.log
2024/03/19 13:06:09 open log file failed!! /var/log/iniparse.log
2024/03/19 13:06:09 open log file failed!! /var/log/iniparse.log
]
nginx stopped

The file is there and contains data when I

Code: Select all

vi

it.

Any ideas?

Thanks!

And if you try to start nginx, what message do you get?

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service nginx start

No error.

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[root@TNAS-1019 ~]$ service nginx start
[root@TNAS-1019 ~]$ service nginx status
[DEBUG /etc/init.d/nginx status]
[DEBUG 2024/03/20 11:08:51 open log file failed!! /var/log/iniparse.log
2024/03/20 11:08:51 open log file failed!! /var/log/iniparse.log
2024/03/20 11:08:51 open log file failed!! /var/log/iniparse.log
2024/03/20 11:08:51 open log file failed!! /var/log/iniparse.log
2024/03/20 11:08:51 open log file failed!! /var/log/iniparse.log
]
nginx stopped

I think it is a potential permission issue. iniparse.log seems to be owned by my admin user (john), nginx appears to try to start as root, but root doesn't have rights to the file.

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[root@TNAS-1019 ~]$ ls -l /var/log/iniparse.log
-rw-r--r-- 1 john john 142951 Mar 19 12:37 /var/log/iniparse.log

If I try to give root access, I'm unable.

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[root@TNAS-1019 ~]$ setfacl -m u:root:rwx /var/log/iniparse.log
do_set  --->setfacl: /var/log/iniparse.log: Operation not permitted

[jmaysnc]

We have recently provided remote support to some users who encountered failures while updating to TOS 6. These users all claimed that they were using TOS version 5.1.123 before the upgrade, but upon our verification, this was not the case. Due to not meeting the update requirements of TOS 6, they all experienced issues such as Nginx not running and the TOS page not loading after the update. Therefore, we strongly recommend once again that before attempting to upgrade to TOS 6, please ensure that your TNAS device meets all the necessary update conditions to avoid any unnecessary troubles.

Well, mine definitely was! and got the same result the second time so there is a problem somewhere! getting heartily sick of problem after problem!

Mine definitely was, too. But my man, you're installing a Public Beta. You should have zero expectations of stability. The purpose of a public beta is to find these issues and work through them before they release a stable. You sign up for the experience when you agreed to install a beta version and the team is learning from them. This is part of the lifecycle and how IT works.

[outkastm]

As from TOS5, the user root is not available anymore.
Your existing root user is probaly from a previous TOS4 version.

After you login in SSH with your admin user (john) (ps. next time i think is better to not make this user public) try to run directly without sudo -i:

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/etc/init.d/nginx start

But maybe you will need TM support here

[jmaysnc]

As from TOS5, the user root is not available anymore.
Your existing root user is probaly from a previous TOS4 version.

After you login in SSH with your admin user (john) (ps. next time i think is better to not make this user public) try to run directly without sudo -i:

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/etc/init.d/nginx start

But maybe you will need TM support here

Yeah, I'm sure you're correct. BTW, nice work with all you do on the side-loaded apps! I hope you're able to get Pi-Hole going.

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[root@TNAS-1019 ~]$ exit
logout
[john@TNAS-1019 nginx]# /etc/init.d/nginx start
nginx starting
[john@TNAS-1019 nginx]# /etc/init.d/nginx status
nginx stopped
[john@TNAS-1019 nginx]#

[TMroy]

If you can allow a remote session from our engineer to find out the issues, that will be much appreciated!

[vsicth12]

I cannot upgrade my F2-422 unit. Error is something like "system partition only 8gb." It is on v5.1.123 now. Any ideas how to mitigate? Thanks.