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Re: RAID ERROR in HyperCache
Posted: 27 Mar 2024, 23:44
by duranoid
Ty
Sent again an email to the technical support team. Let's see.
Re: RAID ERROR in HyperCache
Posted: 01 Apr 2024, 17:27
by duranoid
A short update. A Terramaster Engineer accessed remotely to my NAS. He spent about 30 minutes (or more) on doing some linux magics connected to the NAS via Teamviewer and SSH. Unfortunately nothing helped and he cannot re-create the Hypercache.
The technician concluded his intervention by stating that he would open a bug to the development team for a fix in an unspecified upcoming update.
The result is that I'm still with my two Crucial P2 1TB NVMe unable to do what I've bought them for (Hypercache).
I hope for a quick fix.
BR
Re: RAID ERROR in HyperCache
Posted: 01 Apr 2024, 17:51
by TMzethar
The exception has been corrected, please wait for further version updates.
Re: RAID ERROR in HyperCache
Posted: 01 Apr 2024, 21:42
by Constantine
duranoid wrote: ↑01 Apr 2024, 17:27
A short update. A Terramaster Engineer accessed remotely to my NAS. He spent about 30 minutes (or more) on doing some linux magics connected to the NAS via Teamviewer and SSH. Unfortunately nothing helped and he cannot re-create the Hypercache.
The technician concluded his intervention by stating that he would open a bug to the development team for a fix in an unspecified upcoming update.
The result is that I'm still with my two Crucial P2 1TB NVMe unable to do what I've bought them for (Hypercache).
I hope for a quick fix.
BR
Thank you for information. I tried to follow the instructions that TMzethar suggested, but without success. We are waiting for a solution from the Terramaster.
Have a nice day.
Re: RAID ERROR in HyperCache
Posted: 12 Apr 2024, 14:13
by golgoth
Same issue here, i have two WD Red 1 TB NVME and hypercache option is greyed out.
Re: RAID ERROR in HyperCache
Posted: 12 Apr 2024, 17:47
by TMzethar
The newly released TOS 6.0.229 beta has fixed this problem. You can update to the latest TOS 6.0.229 beta, or wait for the official release.
viewtopic.php?t=5926
Re: RAID ERROR in HyperCache
Posted: 13 Apr 2024, 04:30
by Constantine
TMzethar wrote: ↑12 Apr 2024, 17:47
The newly released TOS 6.0.229 beta has fixed this problem. You can update to the latest TOS 6.0.229 beta, or wait for the official release.
viewtopic.php?t=5926
Hello everybody. The problem is resolved. Thank you. Have a nice day.
Re: RAID ERROR in HyperCache
Posted: 13 Apr 2024, 05:17
by golgoth
Actually is still greyed out for me, am i missing something?
Re: RAID ERROR in HyperCache
Posted: 13 Apr 2024, 14:40
by TMpraj
Hello, is this still the case after you updated to TOS 6.0.229 beta? Is your NVME occupied when creating hypercache?
Re: RAID ERROR in HyperCache
Posted: 13 Apr 2024, 15:04
by golgoth
Yep, i upgraded to 229 beta. Both NVMEs and HDDs were not occupied when i took the screenshot.